Emergency Medical Technician in Phoenix, Arizona at Mountain View Headache and Spine Institute PLLC

The Pain Management Infusion Emergency Medical Technician (EMT) provides clinical and patient care support within an outpatient pain management infusion setting. Working closely with registered nurses, physicians, and other clinical staff, the EMT helps ensure patients receive safe, efficient, and compassionate care before, during, and after treatment.

Responsibilities include patient intake, vital signs, patient observation and monitoring, treatment room preparation, authorized IV-related tasks, documentation, recovery support, and emergency response. The EMT promptly communicates changes in patient condition to the supervising RN or provider and performs assigned duties within applicable scope of practice, documented training, verified competency, and organizational protocols.

Patient Intake and Treatment Preparation

Infusion Support and Patient Monitoring

• Assist the RN and treating provider with infusion preparation and patient care activities as assigned.
• Establish peripheral IV access only when permitted in the practice setting and supported by required training, documented competency, and appropriate clinical authorization.
• Apply approved monitoring equipment and obtain and record readings at intervals directed by the RN or clinic protocols.
• Recognize and promptly respond to adverse treatment reactions, decreased oxygen saturation, respiratory distress, changes in responsiveness, abnormal vital signs, monitor alarms, and IV-related complications such as infiltration, leakage, dislodgement, pain, or swelling.
• Initiate appropriate interventions within the EMT’s authorized scope of practice, documented training, verified competency, and approved clinic protocols. When those protocols authorize an immediate response, begin indicated interventions without waiting for the RN to arrive, while promptly notifying the RN or provider and requesting assistance.
• Continue monitoring the patient’s response, communicate findings and interventions to the RN or provider, and activate the clinic’s emergency response process when indicated.
• Accurately document the concern identified, interventions performed, patient response, and notification of the RN or provider.
• Maintain appropriate safety precautions, including fall prevention and assistance with ambulation.
• Support a calm, comfortable treatment environment and communicate patient needs to the clinical team.
• Perform medication-related or infusion equipment tasks only when specifically authorized, legally permitted, and supported by documented competency.

Administrative and Documentation Responsibilities

• Complete assigned clinical documentation accurately and in a timely manner in the EMR.
• Schedule appointments, procedures, and follow-up visits as needed.
• Assist with prior authorizations, referrals, records requests, and coordination of care when assigned.
• Respond professionally to phone calls and patient messages and route clinical questions and prescription refill requests to the appropriate provider or licensed clinician.
• Collect or verify insurance and demographic information when needed.
• Help maintain organized clinical work areas and patient records.

Recovery and Discharge Support

Clinical Documentation and Communication

Emergency Response and Patient Safety

Infection Prevention and Clinical Readiness

Professional Responsibilities

• Spanish speaking strongly preferred.

• High school diploma or equivalent.
• Successful completion of an approved Emergency Medical Technician (EMT) education program.
• Current, active Arizona EMT certification in good standing.
• Current National Registry of Emergency Medical Technicians (NREMT) certification.
• Current Basic Life Support (BLS) certification for healthcare providers.
• Current Advanced Cardiovascular Life Support (ACLS) certification.
• Maintain all required certifications throughout employment and provide updated documentation upon renewal.

• Ability to perform the essential functions of the position, with or without reasonable accommodation.
• Frequent standing, walking, bending, reaching, and movement throughout clinical areas.
• Ability to assist with patient positioning, transfers, and ambulation using appropriate assistance and safe handling techniques.
• Manual dexterity to operate clinical equipment, obtain vital signs, and perform authorized patient care tasks.
• Ability to observe patients and monitoring equipment and communicate effectively during routine care and emergencies.
• Ability to move clinical supplies and equipment using appropriate assistance when needed.
• Potential exposure to blood, bodily fluids, sharps, infectious materials, and cleaning products, requiring adherence to protective measures.