Senior Manager, Risk Adjustment in Pasadena, California at Imperial Management Administrators Services Inc

JOB DESCRIPTION

JOB TITLE: Sr. Manager, Risk Adjustment FLSA STATUS: Exempt

DEPARTMENT: Quality Improvement and Risk Adjustment

REPORTS TO: Sr. Director, Quality Improvement, Risk Adjustment, and Health Analytics

AUTHORITY:

JOB SUMMARY: The Sr. Risk Adjustment Manager is responsible for leading and optimizing risk adjustment operations across all lines of business and entities, including Medicare Advantage, Marketplace, and other affiliated health plans, medical groups, and MSO functions. This role serves as a subject matter expert on federal risk adjustment regulations, policies, and methodologies. The position involves close collaboration with internal teams, providers, and external partners to improve risk score accuracy, provider engagement, and regulatory compliance. The Sr. Manager will also lead the development and operationalization of reporting tools, analytics, and workflows to support risk adjustment performance and data integrity across programs. This role plays a key part in aligning cross-functional teams, driving RADV audit readiness, and informing enterprise-level decisions related to financial forecasting, coding accuracy, and population health.

ESSENTIAL JOB FUNCTIONS:

Lead Risk Adjustment Strategy & Operations: Oversee the development, implementation, and continuous improvement of risk adjustment programs across all lines of business, including Medicare Advantage (CMS-HCC), Marketplace (HHS-HCC), and RxHCC models, ensuring regulatory compliance, coding accuracy, and risk score optimization.Stay Current on Model Versions & Methodologies: Maintain deep expertise in CMS-HCC model updates (e.g., V24 vs. V28), RxHCC methodology for Medicare Part D, and HHS-HCC annual model recalibrations, including normalization factors, coding intensity adjustments, and future model transitions as released in CMS Advance Notices and Final Rate Announcements.Manage Department Staff & Cross-Functional Teams: Provide strategic direction and oversight for Risk Adjustment and coding department staff. Assemble and lead cross-functional and ad hoc teams for specific initiatives such as RADV audit readiness, encounter accuracy improvement, and provider education.Build and Manage Risk Adjustment Reporting & BI Tools: Design, implement, and maintain dashboards and reporting tools to monitor performance metrics such as risk score trends, gap closure rates, encounter completeness, RxHCC attribution, and audit readiness benchmarks.Conduct Data Gap Analysis & Targeted Program Design: Perform thorough analyses to identify documentation, coding, and encounter data gaps. Use findings to develop targeted retrospective and prospective strategies to improve risk capture and data completeness, especially in hard-to-reach or low-utilization populations. Provider and Vendor Collaboration: Partner with provider groups, ACOs, MSOs, and vendors to ensure alignment with risk adjustment documentation and coding guidelines. Design and monitor clinical documentation improvement (CDI) initiatives to capture accurate and complete conditions, including RxHCC-relevant conditions.Manage Vendor Relationships & Contractual Performance: Oversee vendor selection, contracting, performance monitoring, and ensure vendors are compliant with CMS, HHS, and HIPAA regulations. Evaluate results of chart review, in-home assessment, and coding audit programs to ensure ROI and coding accuracy.Regulatory Monitoring & Policy Implementation: Translate CMS and HHS guidance (e.g., Final Rule, Advance Notice, DIY Instructions) into actionable operational processes. Ensure that all risk adjustment activities are aligned with evolving federal and state policy, including rules around telemedicine, audio-only visits, data submission, and model-specific filtering logic.RADV & Audit Preparedness: Lead internal readiness for RADV (Risk Adjustment Data Validation) audits, including targeted coding audits, sampling validation, and documentation retrieval strategies. Ensure processes are in place to support both CMS RADV and HHS IVA audit requirements.Analytics, Benchmarking & Forecasting: Utilize predictive analytics, industry benchmarks, and statistical modeling to assess financial and coding performance, forecast risk scores, and evaluate the impact of coding pattern adjustments (CPA), dual status, and symmetric caps.Integrate HCC, RxHCC, and HEDIS Data Across Systems: Collaborate with internal data, quality, and clinical teams to align risk adjustment with HEDIS initiatives, STAR measure improvement, and RxHCC data submission processes. Ensure accurate crosswalks between claims, EHR, and supplemental data sources.Provider & Staff Education: Develop and lead training programs for internal staff and network providers on CMS-HCC, HHS-HCC, and RxHCC requirements, documentation best practices, model changes, and audit implications. Use CMS and industry educational resources such as the MLN, EDGE DIY instructions, and model release notes.Data Quality Oversight: Ensure ongoing monitoring and quality assurance of encounter data, HCC coding, supplemental data submissions, and RxHCC files. Validate data submitted to CMS (e.g., RAPS, EDPS, PDE files) and HHS (e.g., EDGE server).Audit & Regulatory Compliance: Maintain compliance with HIPAA, CMS and HHS regulations, ensuring all operational, coding, and documentation standards align with federal and contractual obligations.Operational Oversight & Performance Management: Maintain regular operational reviews, enforce adherence to submission timelines (e.g., initial/mid-year/final sweeps), and ensure alignment with organizational goals for revenue accuracy and regulatory performance.