Assistant Operations Manager in Illinois City, Illinois at Royal Packaging Midwest LLC

• Customer service and client support
• Driver check-in/check-out
• Scheduling appointments
• BOL and shipping document review
• Inventory and operational paperwork
• Data entry and reporting
• Coordination of daily warehouse and transportation operations
• General administrative support
• Assist with warehouse activities when needed
• Support employee supervision and workflow management
• Help maintain operational efficiency, productivity, and safety standards
• Serve as a liaison between office and warehouse operations
• Assist the Operations Manager with daily operational responsibilities and special projects

• $28.00 - $30.00 per hour, based on experience, qualifications, and leadership background

This is intended to be a full-time, long-term position. We are looking for someone who can support both office and operational functions while taking on increasing responsibilities over time.

We are seeking an individual interested in building a long-term career with opportunities for advancement into leadership and management roles. The ideal candidate will be hands-on, willing to lead by example, and committed to supporting the operation whenever needed.

Schedule:

• Monday – Friday • 8:00 AM – 4:30 PM • Flexibility to work additional hours, weekends, or adjusted schedules when operational needs require

Qualifications:

• Strong customer service and communication skills • Excel and computer proficiency • Highly organized and detail-oriented • Ability to work independently in a fast-paced environment • Previous experience leading, supervising, or coordinating operational employees • Strong problem-solving and decision-making skills • Ability to work both in an office environment and on the warehouse floor • Strong sense of accountability and ownership • Willingness to support the operation beyond normal business hours when necessary

Preferred:

• 3PL experience • Food-grade warehouse experience • Inventory, shipping, and receiving experience • Experience with warehouse management systems • Bilingual English/Spanish strongly preferred • Experience supervising or leading operational teams • Experience working in both administrative and warehouse environments

In addition to experience, we are placing increased emphasis on identifying candidates who demonstrate the following qualities:

• Positive attitude • Reliable and dependable • Strong work ethic • Willingness to learn • Accountability • Team player • Good communication skills • Respectful to others • Shows initiative • Good culture fit