FULL TIME Online Customer Service Representative in Salt Lake City, Utah at Federal Recovery Service, Inc.

About Us:

Paramount Acceptance is a leading software and billing services provider for gyms across the country. With new features being developed, Paramount continues to expand its presence in the health and fitness industry. Working at Paramount Acceptance, you will experience motivating bonuses, rapid growth opportunities, and a great work environment. Work-from-home and in-office options are currently available.

Location: Salt Lake City, UT

Online Customer Service Representative Responsibilities:

• Process emails and take inbound texts/chats from members of our clients’ gyms
• Respond to customer questions in accurate and timely manner following established policies
• Explain and process options regarding upgrading, downgrading, or canceling memberships
• Document customer interaction with our in-house software

Online Customer Service Representative Qualifications:

• Must commit to set schedule with minimum of 40 hours per week (Monday through Friday)
• Positive attitude and excellent communication skills
• Team player with willingness to learn and grow
• Basic computer and typing skills
• 1+ year experience in call center customer service environment (preferred)
• start date of 6/29/2026

Online Customer Service Representative Benefits and Perks:

• $12 per hour base pay plus bonuses (averages to be $14-$19.50 per hour)
• 401(k) with company match
• Medical, Dental, life and vision
• Paid holidays
• Paid vacation
• Free VASA Fitness gym membership – includes total access to weights, cardio, basketball, swimming pool, tanning, and more at any location!