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Executive Director, Housing Services in Riverside, California at University of California, Riverside

NewSalary: $126700 - $248700Industry: Education / Teaching / AdministrationJob Function: Information Technology
University of California, Riverside
Riverside, California, 92521, United States
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Job Description

Overview


Job ID 37703286
Category Campus Facilities and Support Services
Organization Auxiliary Services
Department Housing Services
Location Main Campus - UCR
Salary $126,700 - $248,700
Date Posted July 13, 2026
Application Deadline Open Until Filled
Schedule 8AM - 5PM
Full/Part Time Full-time(100%)
Level of Supervision General Direction
Personnel Program Code Management & Sr Professional
Other Information Qualifies for Employee Referral Bonus: No
UC Internal Job: No

Position Information


UC Riverside's Housing Services is recruiting for the Executive Director, Housing Services position. The full salary range for the Executive Director, Housing Services is $126,700 - $248,700 annually. However, the expected pay scale for this position is up to $190,000 annually. We base salary offers on a variety of considerations, such as education, licensure and certifications, experience, and other business and organizational needs.UCR Housing will grow by 4,000 beds by 2035, serving 14,000 students. The Executive Director-Housing Services will lead planning, occupancy and rate management, partnerships, and team leadership to successfully expand housing. Under the direction of the Associate Vice Chancellor-Auxiliary Services, the Executive Director is part of the Auxiliary Services Senior Leadership team and will use experienced business, operational and financial acumen that positively supports and evolves the Housing program and overall Auxiliaries organization. UCR Housing Services serves ~10,000 residents in both campus-owned and Public-Private Partnership housing and generates approximately $93M in revenue. The Executive Director is responsible for a high level of organizational, administrative and programmatic responsibilities to ensure successful daily management of the operations with a strong emphasis on meeting annual rate, occupancy and financial goals established in tandem with the AVC. The campus-owned properties consist of over 3.5M square feet and provide housing for undergraduate and graduate students (including single student and students with families) in academic and year-round contracts. Through the supervision of four direct reports and a total department size of 25 career FTE and 100 students, manages the housing administration and operations areas which are comprised of the assignments/contracts processes and associated financial actions as well as the year-round, daily residential service and operational needs in the six complexes. This includes new and continuing student contracts, summer programs, accounting/billing/reconciliation, occupancy management, contract/policy enforcement, various reports, student education with community living, access management, health & safety compliance, ResTech, move in/move out and delivery of a high quality residential experience. Serves as the primary contact for the P3 housing programs and helps ensure ground lease requirements regarding occupancy, space usage and formal meetings are being met. Holds a critical role with the North District-2 intersegmental housing program; directly responsible for ensuring compliance with the state law requirements, annual reporting, rent parameters as well as demonstrated support for the success of the long-term partnership with the Riverside Community College District (RCCD). Collaborates frequently with Auxiliary Services staff; builds strong relationships and works closely with campus partners including Residential Education/Student Affairs, Enrollment/Admissions, UCPD, Financial Aid, Student Business Services, Health, Well-Being & Safety as well as UCOP and colleagues across the UC system. Responds to low and high level emergencies including by phone, text and in person. Serves on the Auxiliary Services emergency response and recovery team, may also be part of the campus Emergency Operations Center.Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and enroll in the California Employer Pull Notice Program. Applicants must have current work authorization when accepting a UCR staff position. Currently, we are unable to sponsor or take over sponsorship of an employment Visa for staff. As a University employee, you will be required to comply with all applicable University policies and/or collective bargaining agreements, as may be amended from time to time. Federal, state, or local government directives may impose additional requirements.



Requirements


Educational Requirements
DegreeRequirement
Bachelor's degree in related area and/or equivalent experience/training.Required
Experience Requirements
ExperienceRequirement
8 - 13 years of related experience. Required
Previous supervisory/managerial experience. Preferred
Management role in a higher education housing program. Preferred
Experience with residential facilities operations and maintenance. Preferred
Experience providing extensive administrative support in a higher education environment to students, residents, staff and faculty. Preferred
License Requirements
LicenseRequirement
Valid Drivers LicenseRequired
Special Conditions
Special ConditionRequirement
Exercise the utmost discretion in managing sensitive information learned in the course of performing their duties. Sensitive information includes but is not limited to employee and student records, health and patient records, financial data, strategic plans, proprietary information, and any other sensitive or non-public information learned during the course and scope of employment. Understands that sensitive information should be shared on a limited basis and actively takes steps to limit access to sensitive information to individuals who have legitimate business need to know. Ensure that sensitive information is properly safeguarded. Follow all organizational policies and laws on data protection and privacy. This includes secure handling of physical and digital records and proper usage of IT systems to prevent data leaks. The unauthorized or improper disclosure of confidential work-related information obtained from any source on any work-related matter is a violation of these expectations.Required
Must be available for on-call emergencies and other time sensitive issues.Required
Hired candidate must successfully pass a background check.Required
Occasional travel for university related business meetings, conferences and/or professional development.Required
Required to hold valid driver's license, have a driving record that is in accordance with local policies/procedures, and/or enroll in the California Employer Pull Notice Program.Required
Minimum Requirements
Excellent ability to establish metrics for department and employee goals.
Excellent project management skills, including the capability of managing capital projects.
Excellent skills to work collaboratively and act persuasively in sensitive situations; skills in conflict management techniques.
Thorough knowledge of financial analysis and reporting techniques; human resources and risk management planning; accounting and payroll.
Excellent interpersonal skills to effectively lead, motivate and influence others and to develop and maintain high standards of customer service.
Very strong ability to quickly evaluate complex issues and identify multiple options for resolution.
Proficient experience using Google and/or Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
Experience in directing, organizing, and prioritizing workload to meet required deadlines and department objectives.
Proven critical thinking, analytical skills and experience with strategic planning. Excellent project management and sponsorship skills, including the capability of managing seasonal, annual, and/or multi-year programs.
Experience in a managerial role responsible for hiring/staffing, training, directing work assignments, performance management, discipline and complaint resolution. Demonstrated organizational acumen and effective change facilitation in a large complex organization.
Preferred Qualifications
Thorough knowledge of common organization-specific and other computer application programs.
Demonstrated understanding of residential/housing programs in a higher education setting including administrative and operational aspects.
Experience providing extensive administrative support and service delivery in a higher education environment to students, residents, staff and faculty.
Knowledge of UC policies and procedures, protocols, systems, and other UC directives.
Versed in landlord-tenant, habitability rent codes, laws and compliance.
Understanding of emergency planning; previous roles with response and recovery processes and Emergency Operations Centers (EOC).

Additional Information


In the Heart of Inland Southern California, UC Riverside is located on nearly 1,200 acres near Box Springs Mountain in Southern California; the park-like campus provides convenient access to the vibrant and growing Inland region. The campus is a living laboratory for the exploration of issues critical to growing communities' air, water, energy, transportation, politics, the arts, history, and culture. UCR gives every student, faculty and staff member the resources to explore, engage, imagine and excel.

UC Riverside is recognized as one of the most ethnically diverse research universities in the country boasting several key rankings of which we are extremely proud.

  • UC Riverside is proud to be ranked No. 12 among all U.S. universities, according to Money Magazine's 2020 rankings, and among the top 1 percent of universities worldwide, according to the 2019-20 Center for World University rankings.
  • UC Riverside is the top university in the United States for social mobility. - U.S. News 2020
  • UCR is a member of the University Innovation Alliance, the leading national coalition of public research universities committed to improving student success for low-income, first-generation, and students of color.
  • Among top-tier universities, UC Riverside ranks No. 2 in financial aid. - Business Insider 2019
  • Ranked No. 2 in the world for research, UCR's Department of Entomology maintains one of the largest collections of insect specimens the nation. - Center for World University Rankings
  • UCR's distinguished faculty boasts 2 Nobel Laureates, and 13 members of the National Academies of Science and Medicine.

The University of California is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or other protected categories under state or federal law. It is the policy of the University of California to undertake affirmative action and anti-discrimination efforts, consistent with its obligations as a Federal and State contractor.

For information about our generous employee benefits package, visit: Employee Benefits Overview

Job Location

Riverside, California, 92521, United States

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