Sky & Vine General Manager in Napa, California at Lodgeworks

Sky & Vine General Manager | JOB DESCRIPTION

LodgeWorks is actively hiring for a Sky & Vine General Manager

ARCHER HOTEL NAPA

Join a dynamic, downtown Napa, California team that manages Sky & Vine Rooftop Bar, as well as all food and beverage outlets within Archer Hotel Napa.

Set six stories above buzzing downtown Napa, Sky & Vine Rooftop Bar is an open-air destination for hotel guests and locals. A covered bar, comfy lounge seating and modern rockers around fire pits create the perfect ambiance to savor shareable plates, crafted cocktails, a vast array of spirits, draft beers, and specially selected wines.

Free garage parking is nearby for employees.

Who we are

Napa LW Hospitality is a privately held, hospitality-centric food and beverage management and consulting company. Our guiding principle is hospitality, equally prioritizing the guest and employee experience in multifaceted hospitality organizations. We operate Sky & Vine Rooftop Bar and all food and beverage outlets at Archer Hotel Napa.

Job overview

The Sky & Vine General Manager is a member of the management team and is critical in creating memorable experiences for guests while driving profitability in the Food and Beverage Operations. This position has direct bottom-line responsibility for all operations and guest satisfaction indices.

Responsibilities include but are not limited to managing and supervising the Food & Beverage department, facilities, kitchen and its employees in a safe and cost-effective manner; ensuring the sanitation and cleanliness of the kitchen and food preparation areas; ensuring safe food handling and service practices; working closely with the sales staff to service meeting rooms, catering and banquet needs; effectively managing the day-to-day operations, including staffing, training, budgeting and forecasting; and ensuring quality, consistency and creativity at the highest levels, while maximizing the operation's personnel and resources.

Your day-to-day

• Ensure total guest satisfaction and the finest quality of food and beverage.
• Supervise and coordinate employee responsibilities to ensure that the restaurant is running efficiently and profitably.
• Assist with all performance reviews and monthly one-on-ones.
• Address and resolve guest and employee concerns.
• Possess in-depth knowledge of all food and beverage menus.
• Ensure that the department is staffed sufficiently for each meal period.
• Maintain P&L authority over the assigned location and department.
• Manage the reservation system, flow of service, staff scheduling, schedule adjustments and attendance notices.
• Identify talent both internally and externally; interview, hire, train and onboard new associates, with the intention of finding future leaders.
• Implement effective controls of food, beverage and labor costs among all sub-departments and monitor the food and beverage budget to ensure efficient operation and that expenditures stay within budget limitations, including achieving budgeted revenue.
• Monitor and control food and beverage inventories.
• Manage food preparation.
• Develop and manage the annual food and beverage budget.
• Monitor and approve payroll/tips on a weekly/biweekly basis and ensure accuracy.
• Ensure compliance with health, safety, sanitation and alcohol awareness standards.
• Ensure that restaurant equipment is properly maintained and safely operated.
• Perform and understand managerial functions with POS system; is ultimately responsible for all cash handling and accountability.
• Ensure that the venue is compliant with all federal, state and local laws and regulations, as well as company policies.
• Communicate clearly and concisely with heart-of-house employees during service.
• Attend, lead and participate in any training sessions, departmental meetings and pre-service meetings.
• Ensure the completion of all opening and closing procedures by FOH employees.
• Develop and implement guidelines and control procedures for purchasing and receiving.
• Work with the General Manager on capital expenditure requests for the department.
• Work as part of the team and provide support to all fellow team members.
• Assist in any other task or duties as requested by management.

Who you are

• A team player with a heart for hospitality.
• Entrepreneurial at heart and innovative in mind.
• A long-term thinker.
• Customer-focused, with guests, clients and employees at the forefront of your thinking.
• Nimble and able to adapt to change quickly.
• Committed to sharing and togetherness and value the family mindset of our organization.
• Aware that a good reputation is a huge asset to a hotel and committed to being a representative of that great reputation.
• An excellent communicator.
• Possesses in-depth knowledge of operational systems, including payroll, inventory and purchasing.
• Naturally curious and value listening to solve problems.
• Comfortable following directions, guidelines and work objectives.
• Capable of exerting up to 60 pounds of force occasionally.
• Capable of standing for an entire shift or for an extended amount of time.
• Capable of reaching overhead, utilizing both hands, leaning over, stooping and kneeling.
• A plus: Practiced, with two years' related experience in hospitality or a service industry.
• A must: Eager to be part of a great work culture and team.

Benefits

We are proud to offer competitive wages and the following benefits for full-time employees:

• PTO
• Hotel and restaurant discounts available at select LodgeWorks properties
• Health, vision and dental benefits
• 401(k) plans with matching contributions
• Paid holidays
• Short-term and long-term disability (company sponsored)
• Referral bonuses
• Flexible spending accounts

LodgeWorks is an equal opportunity employer and values diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.