Director of Quality in Jacksonville, Florida at Team JAS, Inc

Team JAS is seeking a driven, goal-oriented Director of Quality to join our dynamic team in Jacksonville, FL. This pivotal role is ideal for a professional passionate about innovation, problem-solving, and developing cutting-edge solutions to enhance our quality operations.

About Team JAS, Inc:
Founded in 1986, Team JAS is a leading aerospace company specializing in the support of the Twin Otter aircraft. We’re proud to serve as the world’s premier solutions provider for aircraft repair, maintenance, overhaul, and FAA-PMA-approved manufacturing. Located in Jacksonville, Florida, our 33,000-square-foot facility houses an extensive inventory, our shipping and receiving department, a certified FAA (YJAR8401) and EASA (EASA.145.6700) repair station, and a Viking Air Factory Endorsed Component Center.

Team JAS is committed to excellence, innovation, and integrity. As part of the Exchange Income Corporation, we offer the stability of a larger organization with the collaborative culture of a close-knit team. Here, each member’s contributions make an impact as we work together to advance the future of aviation.

About the Position
The Director of Quality at Team JAS, Inc. is responsible for leading the company’s Quality Management System (QMS), regulatory compliance programs, and continuous improvement initiatives across all operations. This role provides strategic leadership for the FAA Part 145 Repair Station, ASA100, and ISO 9001/AS9120 quality systems while ensuring operational excellence, customer satisfaction, product conformity, and regulatory compliance. The Director of Quality will foster a culture of accountability, safety, risk mitigation, and continuous improvement throughout the organization.

Primary Responsibilities

• Oversee all aspects of the FAA 145 Repair Station Quality Program, ensuring full compliance with regulatory requirements, industry standards, and company policies.
• Manage the ASA100 certification program, including audits, documentation control, compliance maintenance, and continuous improvement initiatives.
• Lead Quality Assurance (QA) and Quality Control (QC) functions, promoting accountability, teamwork, and operational excellence.
• Develop, implement, and maintain quality standards, policies, procedures, and systems to ensure regulatory compliance and operational efficiency.
• Coordinate with Maintenance, Engineering, Supply Chain, and Warehouse departments to align quality objectives with organizational goals.
• Investigate, address, and resolve customer complaints related to product quality and service, implementing corrective and preventive actions as necessary.
• Monitor, analyze, and report quality metrics, identifying trends, risks, and opportunities for continuous improvement.
• Drive process optimization, waste reduction, and efficiency improvement initiatives across quality-related operations.
• Serve as the primary point of contact for external audits, customer audits, and regulatory inspections.
• Support and enhance employee training programs to ensure company-wide understanding of quality requirements, compliance standards, and best practices.
• Oversee supplier quality performance, including supplier audits, corrective actions, approval processes, and ongoing compliance monitoring.
• Manage the internal audit program to ensure compliance with FAA regulations, requirements, and company procedures.
• Lead root cause analysis and corrective/preventive action (CAPA) activities related to nonconformances, audit findings, escapes, and customer concerns.
• Ensure proper control of technical data, quality records, procedures, and configuration management processes.

Qualifications:

• Education: Bachelor’s degree in quality management, Engineering, or a related field.
• Experience: Minimum of 10 years of experience in quality management, with at least 5 years in a leadership role within the aviation or aerospace industry.
• Strong knowledge of FAA regulations, including 14 CFR Parts 21, and 145.
• Certifications: FAA Airframe and Powerplant (A&P) license, ASQ Certified Quality Manager (CQM), or similar credentials preferred.
• Technical Skills:
  • Proficient in quality management systems, including ISO 9001 and AS9120.
  • Familiarity with Quantum Control ERP system is strongly preferred.
  • Strong analytical skills with the ability to interpret quality metrics and drive data-driven decisions.
• Leadership Skills: Demonstrated ability to build, mentor, and lead high-performing teams while driving accountability, collaboration, and organizational improvement.
• Communication Skills: Excellent written and verbal communication skills, with the ability to effectively interact with all levels of the organization.

Ideal Candidate:
The ideal candidate for the Director of Quality role at Team JAS has demonstrated experience leading regulatory audits, managing corrective action systems, improving operational performance, and ensuring product and process conformity across maintenance, repair, manufacturing, and supply chain operations. They are highly collaborative and capable of aligning quality objectives with broader business goals while fostering a culture centered on safety, compliance, accountability, and continuous improvement.

The ideal candidate is proactive, analytical, and solutions-oriented, with strong communication skills and the ability to effectively engage with employees, customers, suppliers, auditors, and executive leadership.

Our Culture:
We believe our most valuable resource is our people! At Team JAS, we’re more than just a company; we’re a community where employees feel valued, supported, and inspired to do their best work. We strive to create a dynamic and stimulating environment where employees are motivated to give their best effort while enjoying the benefits of a balanced and fulfilling work experience.

Benefits (eligible after 60-days):
Team JAS offers an exceptional benefits package designed to support the well-being and success of our employees. From FREE employee health insurance coverage to a generous PTO package, we prioritize providing our employees with wellness, balance, and overall experience. Our comprehensive benefits package includes opportunities for professional growth and development, demonstrating our commitment to fostering a healthy, happy, and engaged workforce.

• *** FREE *** Employee Health Insurance provided by Florida Blue
• 6% Matching 401k Plan
• Generous PTO Plan
• Dental Insurance
• Vision Insurance
• Employee Stock Purchase Plan
• Paid Holidays
• Floating Holidays
• Parental Leave
• Life and Accidental Death Insurance
• Long Term Disability
• Short Term Disability

We welcome you to think about Team JAS, Inc. for the next step in your career!

Let’s achieve great things together!

Team JAS is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status, or other characteristics protected by law.