HVAC Service Technician in West Palm Beach, Florida at Cascade Residential Servi
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Job Description
Job Title: HVAC Service Technician
Company: East Coast Mechanical
Location: 1727 Old Okeechobee Rd, West Palm Beach, FL 33409
Job Type: Full-Time
COME JOIN THE TEAM!
Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative company? Looking for great pay and a fantastic opportunity.
Then we have the opportunity for you at East Coast Mechanical (ECM)!
Join a long-standing company of 40 plus years, which has been recognized with an outstanding reputation in the industry for always taking care of their service technicians and their customers. With over 100 trucks on the road, 175 employees and growing, ECM is the best that South Florida has to offer for AC, Plumbing, Electrical, and Home Service Warranty Contracts!
We are the leader in home warranty service and A/C sales generating more than 30 million in revenue.
Come join a winning team and be part of something special! Where people are valued, and success is built on a strong, positive culture!
We don’t just fix air conditioners. We restore comfort, protect homes, and build lifelong customer relationships.
Job Summary:
We are seeking an experienced and motivated HVAC Service Technician to join ECM's growing service team. In this role, you will be responsible for diagnosing, repairing, maintaining, and servicing residential and light commercial HVAC systems while delivering an outstanding customer experience at every call.
The ideal technician is skilled, dependable, professional, and takes pride in quality workmanship.
Essential Duties & Responsibilities:
- Diagnose, troubleshoot, and repair residential and light commercial HVAC systems
- Perform routine maintenance, tune-ups, and system inspections
- Identify mechanical, electrical, and airflow issues and implement effective solutions
- Install and replace components including compressors, motors, capacitors, contactors, thermostats, and refrigerant lines
- Test system performance using proper diagnostic tools and procedures
- Communicate clearly with homeowners regarding findings, recommendations, and options
- Accurately complete service documentation in ServiceTitan
- Maintain a clean, organized, and fully stocked service vehicle
- Follow all safety protocols, EPA guidelines, and company policies
- Participate in on-call rotation and support overtime as needed during peak seasons
Required Qualifications:
- Minimum of 3–5 years of hands-on HVAC service experience
- EPA 608 Certification (required)
- Valid driver’s license with a clean driving record
- Strong diagnostic and troubleshooting skills
- Professional appearance, communication, and customer service abilities
- Ability to work independently and manage daily routes efficiently
Preferred Qualifications:
- NATE Certification
- Experience with heat pumps, mini-splits, and high-efficiency systems
- Experience using ServiceTitan or similar field service software
Compensation & Benefits:
- Competitive hourly pay (based on experience) plus performance-based incentives
- Overtime opportunities and on-call pay
- Company truck, fuel card, and tools (for qualified technicians)
- Medical, dental, and vision insurance
- 401(k) with company match
- Paid time off and paid holidays
- Uniforms, phone, and ongoing professional training
- Clear career advancement into Lead, Senior Technician, or Service Management
- Employee assistance program
- Employee discount
- Health savings account
- Paid time off
- Professional development assistance
- Referral program
Why Join ECM?
At ECM, our technicians are the backbone of our success. We invest in our people, reward strong performance, and provide the support and structure you need to succeed. If you’re driven, dependable, and ready to be part of something growing and exciting, ECM is the place for you.
Apply today to launch a rewarding career with purpose.
For immediate consideration, please apply in person or respond to this job post.
Address:
1727 Old Okeechobee Rd, West Palm Beach, FL 33409
Job Type: Full-time
License/Certification:
- Driver's License (Valid)
Minimum Qualifications
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Physical Demands and Work Environment
Physical Demands:
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This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.