Program Support, Property Services in London, Ontario at CMHA Thames Valley Addiction and Mental Health Services

Program Support, Property Services
Specialized Administration - (OPSEU)
Full-Time, Contract (End Date: July 9, 2027)

This posting is the result of a current vacancy.
London, Ontario (London Zone)
- Application Deadline: July 27, 2026 -

We believe that everyone has the right to live with dignity, autonomy and independence in our community.

Within the context of a recovery-focused environment, this role will support the Property Services team and will be responsible for specific administrative aspects including updating housing candidate wait lists, record keeping, as well as assisting with day-to-day office tasks specific to the Property Services area including rent administration, maintenance coordination, vendor interactions and general administrative tasks.

Consider revitalizing your career and making a difference in your community by joining our team!

WHAT WE'RE OFFERING:

• What you'll be making - Starting rate for this role is $25.30per hour (Level 1 – Specialized Admin; Successful external applicants will start at Level 1, with grid progression based on seniority up to Level 8 ($32.64 per hour); for internal applicants, grid level placement will occur as per the Collective Agreement
• When you'll work - 70 hours biweekly; Monday to Friday, 8:30am-4:30pm
• Your pension plan –Immediately eligible for optional enrolment in the Healthcare of Ontario Pension Plan (HOOPP)
• What your benefits will be – 9% in lieu of benefits

HOW YOU WILL BE MAKING A DIFFERENCE:

• In collaboration with the Manager, update “movement list” through information received from candidates and their supports
• Ensure information within all database programs used by Property Services is consistent and accurate
• Update key system, including physical keys, swipe cards, and key codes within a database
• Keep current database of facilities and office space
• Assist Team in coordinating Help Desk maintenance items
• Provides administrative support and assistance to the Manager Property Services, including assisting with the development and maintenance of departmental correspondence, documentation requirements, procedures, forms, reports, meeting preparations, faxing, scanning, etc.
• Supports the recruitment process in the HR database, screening applicants, emailing forms and documents, scheduling interviews, support with interview rubrics, completion of staff transition forms
• Manages communication with community vendors
• Input data and generate reports as requested through Manager Property Services and Director of Corporate Services
• Ensure reports and inspections are completed and filed in a timely manner
• Assist with contact for scheduling Help Desk work, and ensure proper notices are provided to occupants for the purpose of completing Help Desk items
• Assist Property Services staff, when necessary, by liaising with property providers / tenants /supports regarding tenancy concerns and maintenance issues
• Assist Property Services staff, when necessary, by responding to telephone enquiries, email messages

WHAT YOU'LL NEED TO APPLY:

Police Vulnerable Sector Check Requirements
Successful candidates must have a Police Vulnerable Sector Check completed in the last six months. Interested applicants who reside in the City of London and are in need of a Police Vulnerable Sector Check (PVSC) are encouraged to apply for one as soon as possible as PVSCs in the City of London are currently taking approximately 4 weeks to be processed and offers of employment cannot be made without receipt of a PVSC.

We require the following qualifications:

• Post-secondary education in office administration or equivalent work experience in property management administration (primary proof of credentials will be required during the hiring process i.e. original degree/diploma or official transcript)
• Experience with accounting, property management or property maintenance software (preferably YARDI and/or Halo)
• Current, satisfactory Police Vulnerable Sector Check (PVSC)
• Demonstrated ability to attend work regularly
• Valid driver’s licence and occasional access to a vehicle for personal transportation, with adequate insurance to carry out job duties

We prefer the following qualifications:

• Experience with Purchase Order, Bidding, and Maintenance Practices
• Knowledge and skills related to finance and invoicing
• Good working knowledge of latest versions of MS Office products and strong technical skills to work in various software applications
• Knowledge of mental illness and co-occurring complex issues
• Knowledge of Property Management
• Knowledge of the Occupational Health and Safety Act, Ontario
• Bilingual in both official languages, preferred; Une préférence sera accordée aux personnes possédant des compétences dans les deux langues officielles du Canada

INTERNAL APPLICANTS: To be considered as an internal applicant, current staff members are reminded to apply using their @cmhatv.ca or @slwar.ca email address.

Get your application in by – July 27, 2026

Our recruitment process allows us to learn about your previous work experience, your qualifications and your commitment to fulfilling our vision. While we appreciate the interest of all applicants, only those individuals being considered for a position will be personally contacted by someone from the interview team.

We welcome and encourage applications from all members of our community including persons of any gender, gender identity, gender expression, or sexual orientation, persons with disabilities, Indigenous persons, and members of visible minorities. If you require accommodations related to a disability at any point during the recruitment process, please contact Human.Resources@cmhatv.ca

Legal Notifications:

• For legal purposes our full business name is: Canadian Mental Health Association Thames Valley Addiction and Mental Health Services
• Artificial Intelligence is not currently employed in our recruitment processes