Account Director in New York at Jobgether

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for an Account Director based in the United States.

As an Account Director, you will lead a major scientific publications account and serve as a senior strategic partner to pharmaceutical clients. You will oversee publication programs from planning through delivery, ensuring scientific quality, compliance, operational excellence, and strong client outcomes. Working closely with Scientific Services and cross-functional teams, you will turn client objectives into impactful publication strategies. You will also manage account financial performance, resource planning, and team development. This role combines senior client leadership with hands-on operational and commercial responsibility. You will have the opportunity to strengthen existing partnerships, identify growth opportunities, and contribute to new business. The environment is collaborative, fast-paced, and focused on high-quality scientific communications.

• Lead the day-to-day management and successful delivery of a key scientific publications account, overseeing publication plans, manuscripts, abstracts, posters, congress deliverables, and related communications.
• Build and maintain trusted relationships with pharmaceutical clients, acting as a senior point of contact and providing proactive, strategic, and solutions-focused counsel.
• Partner with Scientific Services and cross-functional teams to translate client objectives into effective publication strategies and ensure high-quality, compliant execution.
• Manage account financial performance, including budgets, forecasting, profitability, reconciliation, invoicing, and achievement of financial targets.
• Drive operational excellence by implementing best practices, improving workflows, and identifying opportunities to enhance efficiency, collaboration, and delivery.
• Lead, coach, and develop Client Services team members, ensuring their work aligns with account strategy, client objectives, and broader business priorities.
• Support resource planning, training, and team development in partnership with senior Client Services leadership.
• Identify opportunities for organic account growth and contribute to proposals, RFPs, RFIs, pitches, and onboarding of new business.
• Partner with senior account leadership on strategic planning, applying knowledge of the publications landscape, client priorities, and industry trends to strengthen account performance.
• Manage multiple priorities in a fast-paced agency environment while maintaining high standards for scientific, operational, and client delivery.

• Significant Client Services experience within a medical communications agency, with substantial experience managing scientific publications accounts.
• Proven experience overseeing complex publication programs and a strong understanding of publication planning, scientific communications, and compliant delivery.
• Demonstrated ability to develop trusted relationships with pharmaceutical clients and provide proactive, commercially aware, solutions-oriented guidance.
• Strong financial and commercial acumen, including experience with budgets, forecasting, profitability, reconciliation, invoicing, and overall account performance.
• Experience leading, mentoring, and developing Client Services professionals while collaborating effectively with Scientific Services and cross-functional teams.
• Strong project and operational management skills, with the ability to coordinate multiple initiatives, priorities, and stakeholders simultaneously.
• Strategic and commercially minded approach, with a demonstrated ability to identify opportunities to strengthen client partnerships and generate organic account growth.
• Excellent written and verbal communication, collaboration, relationship-building, and problem-solving skills.
• A strong commitment to delivering accurate, high-quality, scientifically valuable communications in a client-focused environment.

• Compensation: $110,000–$145,000 USD base salary, depending on experience, skills, geographic location, and other relevant factors.
• Health coverage to support your overall wellbeing.
• 401(k) matching to support long-term financial planning.
• Paid time off (PTO) and flexible working arrangements.
• Friendly, informal, and collaborative working environment.
• Regular social and employee engagement activities, including Friday socials and Town Hall events.
• Wellbeing initiatives and dedicated wellbeing weeks.
• Career and personal development opportunities, including tailored learning and development support.
• Opportunities to transfer skills and explore career opportunities across international offices.
• Inclusive culture focused on diversity, belonging, and enabling employees to bring their authentic selves to work.