Ass Dean and Director of ALCI and HFUT Collaborative Programs and Professor of Practice in Worcester, Massachusetts at Clark University

Clark University

Location: Worcester, MA Category: Staff and Administrators Job Type: Full-time - Exempt Posted On: Thu Jul 30 2026 Job Description:

Basic Function

This role has two distinct areas of oversight at Clark University: The American Language and Culture Institute (ALCI) and the Hefei University of Technology (HFUT) Collaborative Programs. ALCI is responsible for providing ESL instruction and support to all English Language Learners in Clark University's programs as well as academic, social and cultural support to ELLs on campus. HFUT Collaborative Programs includes Academic programs on HFUT's campus in Hefei China and Summer programs on Clark's campus in Worcester.

The director of ALCI oversees all aspects of ALCI programs by managing and creating English and cultural programs that enhance Clark's curriculum and attract new students to the university. The Director also collaborates with Undergraduate and Graduate Admissions offices on marketing and recruitment efforts, reviews borderline case applications for language proficiency, sits on various University committees and represents the needs of the ELL population. The Director maintains the ALCI program budget, completes budget forecasts and monitors expenses and revenue.

The director of the HFUT Collaborative Programs serves as the programs' primary point person and project manager. This includes the oversight of faculty hiring and instructional quality, liaising with HFUT staff to identify issues and provide options of solutions, identifying new means for collaboration, and working with the Associate Dean and Director of Global Engagement and Clark University offices to ensure alignment with strategic goals and bring to fruition. The Director of HFUT Collaborative Programs also manages the annual HFUT Summer Program in Worcester.

Major Responsibilities:

ALCI

• Direct current English as a Second Language (ESL) domestic and international programs, by managing the delivery of the programs and providing organizational oversight.
• Manage academic processes such as course scheduling, student placement testing, course registration, and matriculation into program upon completion of ALCI programs.
• Define implement, and conduct regular reviews of student learning outcomes and program goals, to ensure alignment with the ALCI mission and trends in the field.
• Utilize data from student-centered assessments to drive continuous improvement in teaching, learning, and overall student satisfaction.
• Lead and manage a diverse team of ALCI faculty; Oversee the hiring, training, and performance evaluation of all faculty.
• Provide expert instructional leadership informed by best practices in the TESOL (Teaching English to Speakers of Other Languages) field.
• Manage the ALCI operational budget, including providing budget forecasts, recommending and making purchasing decisions.
• With the Admission and Recruitment offices, develop and execute the marketing and recruitment plan for all ALCI programs.
• Serve as a representative of the University, conducting international market research at educational fairs to inform and recommend new ESOL program development.
• Develop and champion market-driven innovative programs in coordination with relevant campus stakeholders.
• Oversee student support services related to successfully living and learning at Clark University, including the development and delivery of workshops, orientation, and follow-up sessions.

HFUT Collaborative Programs

I. Management of Programs Located in China

• Review and analyze instructor and program evaluation data shared by HFUT and communicate return eligibility to faculty.
• Oversee the hiring process for instructors including determining course coverage needs, ensuring job descriptions are accurate and posted in a timely manner, reviewing applications, and in coordination with HFUT and Clark's academic units, interview and make final faculty selections.
• Serve as Clark's primary point of contact for instructors regarding contracts and salary negotiations.
• Coordinate with HFUT on invitation letters, visa documents, arrival logistics, and accommodation requests for dispatched Clark faculty.
• Work with HFUT to address on-site issues and concerns communicated by the faculty.
• Address concerns communicated by HFUT concerning quality of instruction and course delivery.
• Manage CRM platforms for courses including populating course content, updating class lists, and acting as the first line of support for troubleshooting any issues experienced by faculty.
• Conduct annual on-site visits to the HFUT campus for student outreach, program and faculty evaluation, and program advertisement, and ensuring information is well disseminated.
• Manage the process and work-flow between Clark University and HFUT to author, update, and uphold necessary Agreements, Annexes to agreements, and standard Operating Procedures (SOPs) necessary for admission, acceptance, course registration, transcription of courses, transferring of HFUT courses, and degree conferral.
• Schedule and attend regular meetings to discuss program details and improvements as well as possible future collaborations.
• Manage continuous feedback process to provide data informed improvement for all aspects of the programs.
• Work with the Associate Dean and Director of Global Engagement to determine strategic goals for the HFUT partnership.
• Serve as a proxy of the Joint Management Committee at their annual meeting if a member is unable to attend.
• Serve as the project lead in the development of additional dual degree programs including. ensuring the curriculum meets NECHE and Clark degree requirement, maintaining and updating the project plan, adhering to deadlines established mutually by Clark and HFUT, tracking and organizing documents to facilitate the approval and signature process.

II. HFUT Summer Program in Worcester Management

• Finalize dates and estimated costs for the summer program.
• Organize information sessions for prospective students.
• Finalize course information and student numbers, and initiating application and visa processes.
• Register students for classes.
• Oversee the hiring, training, and performance evaluation of all faculty.
• Overseeing program operations including welcoming students, arranging logistics (accommodation, meals) and social/cultural activities, and ensuring the overall smooth operation of the students' stay.

General Support of the Office of Global Engagement

Assist with the planning, organization, and staffing for the annual International Student Welcome and International Education Week events.
Execute the responsibilities of a Designated School Official (DSO) within the International Student & Scholar Office (ISSO) as required during periods of high demand, staffing shortages, or transitions.
All other duties as assigned.

Job Requirements:

• Master's degree or foreign equivalent in International Studies, Applied Linguistics, Education, or Teaching English as a Second or Foreign Language
• Must have a minimum of 5 years of experience managing a programs in Higher Education setting.
• Must have experience managing the logistics of an overseas program; experience with a program in China preferred.
• Experience with content, course and program development and quality assurance standards.
• Demonstrated experience working with diverse communities; including but not limited to working with international students, overseas university partners, agents and government officials.
• Ability to effectively communicate and resolve problems, and work effectively with staff and constituents.
• Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques.
• Ability to carry out a variety of professionally complex assignments without detailed instructions.

Additional Information:

Expected Hiring Range: $ 60,900 to $78,650

Pay Transparency Disclosure:
The compensation for this position will be determined based on factors that include available budget, internal equity, and the selected candidate's qualifications, experience, education, and other job-related credentials. This range represents Clark University's good-faith estimate of the expected hiring range at the time of posting consistent with Clark's compensation philosophy and internal alignment.

At Clark University we believe that diversity of experiences, perspectives, and backgrounds leads to a more innovative and productive work environment. We welcome and encourage individuals of all backgrounds to join our team and contribute their unique ideas to help us achieve our goals.

Clark University offers a generous benefit package for full and, if applicable, part-time employees that include; paid time off, generous retirement plan, group health and dental insurance, life insurance, and tuition, along with use of many campus amenities. For a complete list of benefits for eligible employees visit here.

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