Administrative Assistant in Pinehurst, North Carolina at FirstHealth of the Carolinas

Position Specific Competencies:

In addition to the following essential position competencies, other competencies may be required to meet changing organizational needs.

1. Uses an appropriate problem-solving approach to plan services.

A. Ensure that work assignments are carried out and provides quality,

efficient and cost effective services..

B. In conjuction with the Director, organizes the logistics of FNS Dept. concerning

meetings, notices, memos, record keeping, and other duties deemed necessary.

C. Organizes resources to ensure that daily work is completed.

D. Maintains records and reports necessary to comply with Company, government, and accrediting agency standards, regulations, and codes.

E. Provides analysis, reporting, and general support for the administration of HR programs within a Division.

F. Actively listen to concerns and requests of customers and strategic partners, which helps to identify their needs and requirements and to resolve their problems.

2. Provides Services with consideration of the recipient’s needs.

A. Ensures that concerns or requests received are directed to the appropriate person.

B. Remains extremely adherent to individual needs and requests throughout the entire patient

population.

B. Recognizes that department success is measured against its capacity to provide sound customer service.

1.

Assist in the implementation of corrective action plans developed during an audit.

· Generate special reports and respond to data requests from management.

· Conduct training on internal controls.

· Perform ad hoc financial analysis for Unit/District management.

· Ensure accuracy and timeliness of financial data and statistics, including operating and

administrative budgets.

2.

Examine financial records to verify details of recorded transactions.

· Participate in the audit process, including assisting in identifying and resolving audit-related

issues.

· Ensure audits address areas of concern relative to the goals, performance objectives, and

impact of economic, financial, and managerial programs in conformance with Company policies

and procedures.

3.

Analyze and interpret budgeting trends.

· Provide support to GM to ensure accurate results and help

improve profitability.

4.

Assist in the monthly/quarterly/year-end close process to ensure accuracy and integrity of

results at the unit/district/region/division level.

· Prepare and review reports and other written documentation.

· Maintain records and reports necessary to comply with Company, government, and accrediting

agency standards, regulations, and codes.

· Actively listen to concerns and requests of customers and strategic partners, which helps to

identify their needs and requirements and to resolve their problems.

Teaches/directs/advises/informs others in an appropriate manner.

5. A. Plays a proactive role in communication with FNS Director and management team.

B. Assist with customer requests and / or concerns.

C. Actively participates in achieving continually improved levels of service and standards

as a member of the FNS department.

D. Actively participates in all training, education, and other requirements for JCAHO, OSHA,

HACCP,local, state, and federal regulations.

E. Sets a positive example for all employees in relation to leadership, motivation, dress code,

punctuality, follow-up, etc.

F. Ensures that information concerning meetings and schedules is communicated.

G. Distributes payroll checks to employees

H. Assist with compiling petty cash requisitions.

I. Assist in the development of forms and assist with computer-generated projects within the department.

6. Reports/records information correctly.

A. Attends FNS departmental meetings for attendance records and in-service records.

B. Responsible for creating / typing/distribution of FNS monthly calendars, signs and memos.

Education/formal training/ licensure/certifications/experience:

1. High School Diploma

2. Business/Secretarial Degree Preferred

3. 2 Years Experience In A Multi-Faceted Office Preferred

4. Significant Experience May Be Accepted In Lieu Of Education Or Formal Training

Additional Skills:

1. Strong Interpersonal and Verbal Skills and Age Specific Skills.

2. Strong Computer Skills

3. Strong Office Automation Skills and Typing and Organizational Skills