Liaison II, Patient Accounts Training & Ed at RWJBarnabas Health – Oceanport, New Jersey

Job Title: Liaison II

Location: 2 Crescent Place Oceanport, NJ 07757 - Hybrid

Department Name: Patient Accounts Training & Ed

Req #:0000205707

Status:Salaried

Shift:Day

Pay Range: $54,796.00 - $82,783.00 Annual

Pay Transparency:

The above reflects the anticipated annual salary range for this position if hired to work in New Jersey.

Job Overview:

This Revenue Cycle Liaison II works in conjunction with the Revenue Cycle Liaison I, serving as a point of contact for assigned practices, acting as a guide to the indicators of Revenue Cycle success, translating information to support operations in the achievement of strategic goals, promptly responding to practice inquiries, engaging in regular practice interaction via e-mail, conference calls and in-person visits. The primary goal of the Revenue Cycle Liaison is to ensure practice satisfaction, accountability and operational support as it relates to the success of the Revenue Cycle. The ideal candidate would possess a strong desire to share knowledge and promote information sharing both within and outside of the team. The Revenue Cycle Liaison II successfully completes diverse tasks, applies and enhances knowledge and skill in both usual and unusual issues and needs minimal guidance in addressing unusual situations.

Qualifications:

Required:

• 3 - 5 years’ experience in healthcare operations or accounting/financial practices
  Proficient in all MS Office Products
• Intermediate Skills in MS Excel Required
• Proficient communication & presentation skills

Preferred:

• HFMA Membership with Certified Specialist Physician Practice Management (CSPPM) preferred (within 1 year of hire)
• BA/BS or equivalent work experience

Scheduling Requirements:

• Hybrid position
• Full time, 37.5 hours per week

Essential Functions:

Advanced Knowledge

Develops and maintains current knowledge of Revenue Cycle Management for Physician Services. Utilizes this knowledge to develop a relationship with internal and external teams ensuring clear communication and alignment on objectives. The Revenue Cycle Liaison will use their advanced knowledge of Revenue Cycle to function independently determining opportunity the opportunity for, scheduling, and leading multidepartment strategic meetings as it relates to physician registration, billing and coding accuracy and opportunity for denial trending and reduction planning.

Identify and analyze trends

Identify and analyze trends based on the review of daily/weekly/monthly KPI reports and dashboards. Present potential solutions to department and Revenue Cycle leadership.

Collaborates to develop training materials

Collaborates with the Revenue Cycle Process Improvement Training & Education teams on developing education materials based from the resolutions/outcomes of the improvement opportunities presented at inter disciplinary meetings.

Other Duties:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.