Family Assistance Program Coordinator at Chicanos Por La Causa – Phoenix, Arizona

"Be the connection that brings real relief to families in need. YOU help power hope across Arizona!"

You get to work in a dynamic environment that combines office coordination, community outreach, and direct client support. It’s an opportunity to make a meaningful difference while growing your leadership and organizational skills.

Chicanos Por La Causa, Inc. (CPLC) is a non-profit organization and one of the largest Hispanic Community Development Corporations in the United States. The organization began with a group of student and community activists in 1967 and was incorporated and received non-profit status in 1969. CPLC is committed to empowering individuals through health & human services, housing, education, and economic development.

You will lead and coordinate the Family Assistance Program by supporting low-income households, including members of Indian Tribes, in accessing utility assistance programs throughout Arizona. You will serve as a key resource for individuals and families, ensuring they receive accurate information, guidance, and support throughout the application process.

You will prepare for audits, complete required monthly reports, and help ensure program compliance with policies and procedures. You will coordinate travel logistics, manage access to program sites, oversee office supply management, and provide updates and reports to the Program Director.

You will maintain accurate records of services provided, including tracking client data and program outcomes. You will support outreach efforts by identifying community engagement opportunities, attending outreach events, and building relationships with community partners.

You will also provide operational support by assisting with front desk responsibilities, answering calls, greeting clients, and helping individuals and families in crisis with professionalism, empathy, and confidentiality.

You are compassionate, organized, and committed to helping underserved communities. You thrive in a fast-paced environment where your work directly improves lives. You bring strong communication skills, cultural awareness, and the ability to balance multiple priorities.

You are someone who can handle sensitive information with discretion, communicate effectively with diverse populations, and work both independently and as part of a high-performing team. You are proactive, resourceful, and passionate about community impact.

MINIMUM QUALIFICATIONS AND COMPETENCIES

Education/Background:

· A baccalaureate degree or at least two years of experience working with adult low-income population preferred.

· Valid Driver’s License in good standing and proof of insurance

· Excellent communication skills, customer service and organizational skills are necessary.

· Bilingual in English/Spanish required.

· Working knowledge of word processing, spreadsheet, and database software, and web-based computer programs.

We recognize that our success is driven by great talent, and that’s why we provide a comprehensive and competitive suite of benefits to serve you and your family.

Check out our benefits for FULL-TIME employees below:

• Generous Paid Holidays

• Paid Time Off & Paid Sick Days

• Medical, Dental, and Vision for Spouse/Domestic Partner & Children up to age 26

• 401(k) Retirement Plan

• Employee Recognition Program

• Tuition Reimbursement for qualifying degrees

• Health Savings Account & Flexible Spending Account

• Free Preventative Services & Wellness Rewards

• Life + Disability options

• Employee Assistance Program

• Telemedicine & Concierge Services

• Pet Care, Life Mart Purchase Discounts

• Mileage & Cell Reimbursement for qualifying roles

• Identity Theft Protection & Voluntary Benefits

Families need support. Communities need leadership. YOU have the heart and skills to make a difference.

Apply TODAY and join the CPLC family!

Chicanos Por La Causa, Inc. is an Equal Opportunity Employer. CPLC knows it takes variety of thought, culture, background, and perspective to create a truly impactful workforce. As CPLC grows, we are seeking talented employees with varying backgrounds, cultures, perspectives, and experiences to support our innovation and creativity. CPLC commits to a continued focus on fair and just hiring, training, promotional practices, and policies. We work for real change and progress in equal opportunity recruitment, hiring, and advancement.

Learn more by visiting https://www.eeoc.gov/poster

California Residents: Chicanos Por La Causa, Inc. and its subsidiaries will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act.