Wholesale Coordinator at ETRO Fashion USA, Inc. – New York, NY, New York

ABOUT ETRO

ETRO is a fashion house that has defined Italian style around the world since 1968. From research into textiles and attention to detail, ETRO creates luxury clothing and accessories for men and women, where passion for travel and sartorial tradition are the key concepts of every collection.

SCOPE

ETRO is looking for an experienced Accounts Receivable Manager to lead and oversee all AR functions, with a primary focus on Wholesale while also managing Retail receivables. This role will be responsible for timely and accurate sales reconciliation, processing incoming payments, handling chargebacks, managing customer accounts, and building strong client relationships. A key objective will be to optimize cash flow through effective management of outstanding invoices and close monitoring of customer accounts. The ideal candidate should bring strong leadership skills, excellent analytical abilities, and a proven record of improving AR processes in a dynamic, fast-paced environment.

RESPONSIBILITIES

Sales

• Support sales team by assisting with key accounts
• Participate in the planning and execution of market appointments
• Collaborate with sales team on market preparation including model management, catering and calendar management
• Perform order entry and follow-up, including reviewing order confirmations
• Utilize Skypad to update weekly and seasonal selling recaps
• Create selling recaps to effectively analyze the business including trends and competitive market analysis
• Review digital accounts to assure brand standards, pricing and promotional activity is in line with ETRO standards
• Monitor shipping by ensuring purchase orders are up to date and key shipping windows are honored
• Proactively manage special orders, returns or swaps in partnership with sales team and finance/logistics
• Partner with sales team to support online and in-store marketing support
• Coordinate sample management for trunk shows, market and photoshoots
• EDI management
• Share trends and information on competition within the team
• Conduct local store visits, training and event support as needed
• Adhere to all company budgets, policies and procedures

Team Partnership

• Partner in driving best-in-class customer experiences across the business (physical and digital) with the goal of increasing sales and maintaining high customer engagement
• Participate in driving change across the organization to continually improve the customer experience
• Perform to timelines, resources, scope of projects and make decisions in partnership with a cross-functional team for a wide range of multifaceted projects
• Coordinate and execute events in partnership with the Director of Client Experience
• Partner with the sales team in the scheduling, budgeting, internal and external communications, planning, execution, production, breakdown, wrap up, and reporting
• Collaborate cross-functionally with Merchandising, Communications, Marketing, Creative, Finance and brand partners at both specialty accounts and major department stores

Education and Experience

• Undergraduate degree in related field
• 2-3 years of experience in Wholesale, Sales or Retail
• Experience in the luxury sector and knowledge of industry-specific dynamics

Specific Skills

• Excellent written and verbal communication skills
• Strong analytical skills and financial acumen
• Detail oriented, organized, and able to multi-task in a fast-paced environment
• Critical thinking and problem-solving skills to drive results
• Software: SKYPAD, NuORDER
• EDI management
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)

Core Characteristics

• Passion for People
• Passion for Business
• Passion for Personal Growth

The pay range for this position is $55,000 - $65,000 per year based on applicable qualifications and experience.

This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the Employer.

We are an equal-opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. It is Company's policy not to discriminate against any employee or applicant for employment on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

The Company will endeavor to provide a reasonable accommodation consistent with the law to otherwise qualified employees and prospective employees with a disability and to employees and prospective employees with needs related to their religious observance or practices. Should you wish to apply for this position or any other position with the Company and you believe you require assistance to complete an application or participate in an interview, please contact HRUSA@Etro.com.