Security Technician in Milwaukee, Wisconsin at Wisconsin Community Services

At WCS , we believe that everyone deserves the opportunity to thrive , regardless of their past. We stand at the intersection of justice, compassion, and opportunity , walking alongside individuals who face barriers like mental health challenges, substance use, criminal justice involvement, and systemic inequities .

We're not just offering jobswere building life-changing relationships that empower individuals to reclaim their futures.

Why Join WCS?

At WCS, Respect, Justice, Integrity, and the Pursuit of Excellence guide how we work and serve our community. As a Security Technician, youll do more than provide securityyoull help create a place where participants, staff, and visitors feel safe, respected, and welcome .

Protecting People. Building Trust. Making a Difference.

WCS is looking for Security Technicians who bring professionalism, sound judgment, and a people-first approach to creating a safe and welcoming environment. In this role, youll provide unarmed security services at the WCS North Campus and WCS Administrative Building, helping protect and support our participants, staff, and visitors

What Youll Do

• Welcome and direct visitors and participants while maintaining a safe, professional environment.
• Monitor CCTV cameras and conduct regular interior and exterior building checks.
• Respond to safety and security concerns and communicate effectively with supervisors and team members.
• Use positive communication and de-escalation skills to address challenging situations.
• Provide support during emergencies, drills, and crisis situations.
• Assist with vehicle patrols, staff escorts, deliveries, contractors, and other campus needs.
• Complete accurate incident, accident, and other required reports.
• Flex between WCS locations as needed.

What Were Looking For

Were looking for someone who is calm under pressure, observant, dependable, and compassionate . You should have:

• At least 3 years of security experience .
• A valid drivers license, reliable vehicle, and required insurance.
• Strong communication, computer, problem-solving, and documentation skills.
• Must be able to climb two to three flights of stairs and be mobile throughout the facility.
• The ability to exercise good judgment and respond appropriately in crisis situations.
• A commitment to working respectfully with people of diverse cultural, ethnic, and disability backgrounds.
• The ability to successfully complete required background, caregiver, physical, and drug screening.

Youll also complete WCS training in areas including trauma-informed care, diversity and inclusion, ethics and boundaries, cultural awareness, wellness, and security best practices.

Working Conditions:

Work is primarily performed at the WCS North Campus, but may require a presence at other program sites as / if needed. Individuals performing this job can expect to work in various weather conditions as needed. Shift hours may vary depending on needs of the agency to include evenings and weekends.

Physical Demands:

Must be able to climb two to three flights of stairs and be mobile throughout the facility. Must be able to sit for extended periods of time, walk and stay awake while on shift. Must be able to remain alert and aware of surroundings while on shift. Must be able to evacuate occupants from building in less than three minutes in the event of an emergency. Requires ability to provide First Aid and CPR. Some lifting required.

Wisconsin Community Services is an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, disability status or any other characteristic protected by federal, state or local law.

Wisconsin Community Services (WCS) is seeking a dedicated Security Technician to provide unarmed security services across its North Campus and Administrative Building. Rooted in values of respect, justice, and integrity, this role goes beyond traditional security by fostering a safe, welcoming, and supportive environment for participants, staff, and visitors facing systemic barriers, mental health challenges, or criminal justice involvement.

In this position, you will monitor CCTV cameras, conduct regular interior and exterior building checks, and manage visitor access with a professional, people-first approach. You will utilize effective de-escalation skills to handle challenging situations, respond to emergencies and crises, and manage incident reporting. Additional duties include conducting vehicle patrols, providing staff escorts, assisting contractors, and maintaining flexibility to support multiple WCS locations as needed.