Office Administrator at Izzo Marriage & Family Therapy PC – San Carlos, California

We are a children’s therapy clinic with a dedicated team of 40 clinicians, committed to serving underserved populations, particularly bilingual children facing mental health challenges. Since our founding, our mission has focused on providing compassionate support to children dealing with emotional and behavioral issues, often through our partnership with Medi-Cal.

Many of our clients face challenges such as anxiety, stress, and the aftermath of trauma, including sexual assault, CPTSD, and domestic violence. Our clinic serves as a safe space where children and families can express their feelings and begin to heal. We believe that every child deserves moments of joy, especially those navigating tough circumstances.

We also prioritize hiring a diverse workforce that reflects the communities we serve, actively employing people of color, bilingual individuals, LGBTQIA+ individuals, and people of all ages. This diversity enriches our clinic’s perspective and enhances our ability to connect with clients from various backgrounds. If you share our passion for making a difference, we’d love to have you join our team.

Izzo MFT is seeking a detail-oriented and proactive Office Administrator to support our clinicians and daily office operations. This role is key to managing client referrals, maintaining organized records, and ensuring the office is clean, well-stocked, and running smoothly—all while upholding our core values: Quality, Humor, Integrity, Personal Responsibility, Grace, and Collaboration. This role emphasizes excellent communication skills, cultural awareness, and providing a welcoming and hospitable experience for our clientele.Responsibilities:

• Communicate with executive administrator about daily tasks and requests
• Respond to referrals emails and admin emails to assist any clinician or admin needs
• Manage the clinicians
• Organizes supplies - Preparing the clinicians for the day
• Ensuring the office is fully stocked
• Maintaining office files and consent forms
• Managing company equipment
• Client closure forms
• Cross-checking schedules on InSync
• Will be there to help clinicians with any office-related needs/specific request
• Writes checks for office supplies
• Sending out DocuSign and mailing any hard copies requested
• Assist with mailing any Documents requested/needed
• Assist with incoming & outgoing faxes
• Adding documents into InSync
• Sending Marketing Director New Hire Information for Website and updates

• Previous experience as an Office Administrator (required).

• Proficiency in Microsoft Office and the ability to learn new systems.

• Knowledge of insurance verification processes and HIPAA requirements.

• Strong organizational skills and attention to detail.

• Ability to multitask and prioritize effectively in a fast-paced environment.

• Friendly and professional demeanor with patients and staff.

• Cultural awareness and humility to work with a diverse population.

• Familiarity with maintaining confidential records in compliance with healthcare regulations.

We are committed to creating a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.