Business Development Coordinator at Spacesaver Corporation – Fort Atkinson, Wisconsin

The Business Development Coordinator will act as the first interaction between prospective customers and Spacesaver. The Business Development Coordinator will handle incoming phone calls with a friendly, customer-oriented demeanor and distribute those contacts as leads to the rest of the team. The Business Development Coordinator will require an in-depth use of our internal customer database as well as external lead generation platforms, and will be responsible for lead management, data integrity, and timely response to customer inquiries.

Customer Interactions

• Manage customer inquiries by handling incoming calls, web chats, and responding to email inquiries.
• Portray a friendly, customer-service-oriented persona in all interactions.

Lead Management

• Assign all inbound and outbound leads to appropriate team members.
• Identify new projects by reviewing construction databases and monitoring bid sites.
• Leverage tools to create contact lists for outreach campaigns.
• Use Salesforce to maintain a daily record of activities, document lead notes, and keep all accounts up-to-date and accurate.

Development and Collaboration

• Learn and demonstrate a fundamental understanding of Spacesaver’s products, markets, and applications to provide high-level guidance related to available solutions.
• Act as an advocate for change and continuously seek to improve processes.
• Participate with the Sales and Marketing teams on strategy development and execution.

Qualifications:

• A bachelor's Degree in Business or a related field is preferred
• 1 + years in inside sales of B2B related sales
• Proficiency with Microsoft Excel, Outlook, and the Internet.
• Proficiency in using a CRM System (Salesforce.com) and the ability to identify and extract relevant data and create usable business reports
• Must have strong reasoning abilities, sound judgment, strong listening skills, resourcefulness, and follow-through skills. Must be detail-oriented with excellent attention to accuracy.
• Must have a strong understanding of business processes.
• Must have good organizational and time management skills, as well as the ability to meet deadlines with appropriate attention to detail in a fast-paced, highly dynamic environment.
• Strong oral and written communication skills. Demonstrate the ability to effectively communicate with small and large groups.
• Must have a strong customer focus. Demonstrate the ability to build relationships internally and externally to the organization with a focus on meeting or exceeding service and product expectations.
• Must be a proven self-starter (entrepreneurial) who can work independently and work on multiple projects at once, with the ability to handle interruptions well.

Spacesaver is an Equal Opportunity Employer of Protected Veterans and Individuals with Disabilities.

If you are a person with disabilities needing assistance with the application process, please email hrdepartment@spacesaver.com or call 800-255-8170.

Are our values a match?

• No one succeeds alone.
• Be productive with purpose.
• Innovate-Wild ideas are highly encouraged.
• Understand the world through your customer’s eyes
• Run it like you own it-because you do!