FRONT DESK ASSISTANT in Towson, Maryland at LifeBridge Health

Who We Are
LifeBridge Health is a dynamic and purpose-driven health system dedicated to transforming healthcare across the Mid-Atlantic and beyond. Our mission is to enhance the health and well-being of the communities we serve through expanded access, an exceptional patient experience, and innovative, community-centered care models.

About MainStreet Pediatrics
MainStreet Pediatrics is a trusted pediatric practice offering comprehensive medical services for children from infancy through adolescence. Our team provides routine care, including physical exams, vaccinations, and developmental screenings, while fostering a welcoming and supportive environment for both children and their families.

Office Front Desk Assistant
The Office Front Desk Assistant plays a key role in supporting the smooth and efficient operation of our pediatric office. This position involves performing patient registration, scheduling outpatient appointments, and handling medical record functions, including the release of medical information.

Key Responsibilities

• Perform a variety of clerical duties to meet the needs of patients, medical staff, and physicians.
• Use customer service skills and teamwork strategies to deliver high-quality service to all customers, ensuring a positive experience for every patient.
• Manage patient registrations, appointment scheduling, and the release of medical records as needed.

Requirements

• 1-3 years of relevant experience in a healthcare or office environment.
• Familiarity with medical terminology and basic medical office operations.
• Strong critical thinking and problem-solving skills.
• Proficiency in Microsoft Office Suite and basic computer skills.