Management Analyst - Community Engagement and Communications at City of San Jacinto – San Jacinto, California

MANAGEMENT ANALYST (Exempt)
Management Analyst Salary - $49.3271 - $66.5940 hourly ($102,600.37 - $138,507.20 annually)
M–Th 7am-6pm (4x10 work week); Holidays & Special Events attendance required, may include weekends.

OPEN UNTIL FILLED - INITIAL SCREENING 4/06/2026

Under administrative direction, the Management Analyst performs highly complex administrative, financial, operational, and management analyses to support City programs, projects, and initiatives. The position is responsible for conducting research, policy analysis, and program evaluation; developing and implementing administrative procedures; overseeing budgeting, grants, contracts, and project management efforts; and making recommendations to enhance department and citywide efficiency and effectiveness.

The Management Analyst may supervise and provide direction to subordinate employees, including but not limited to Administrative Analysts, Administrative Assistants, and other professional, technical, and administrative staff as assigned. This classification is distinguished by its responsibility for advanced analytical work, often serving as a project lead or subject matter expert within assigned functions. The role requires sound independent judgment, strong initiative, and the ability to manage multiple priorities in a dynamic work environment.

Community Engagement and Communications

Management Analyst serves as a key member of the Community Engagement and Communications Department, supporting strategic initiatives, engagement and outreach programs, public information efforts that strengthen communication, transparency, and connection between the City and the community. Responsibilities include in order of importance:

1. Community Outreach Programming: Support Ignite San Jacinto Program coordination as well as other Community Outreach Programs.
2. Social/Digital Media: Assist in the planning, development, and execution of digital media campaigns, including content creation, scheduling, and analytics tracking using platforms. Design and produce marketing materials, graphics, and social media while ensuring consistency with branding and outreach strategies. Monitor engagement, track performance metrics, and adjust strategies to enhance digital presence and community engagement.
3. Performance Measurement & Process Improvement: Implement performance tracking systems, efficiency audits, and data-driven decision-making tools.
4. Executive Support: Prepare reports, expenditure authorization presentations, and policy briefings for City Council, Department heads, and City Manager.
5. Public Affairs & Community Engagement: Support the development of public outreach programs, stakeholder engagement initiatives, and community forums to enhance transparency.
6. Interdepartmental Coordination: Act as a liaison between City departments, outside agencies, and community organizations to facilitate collaboration.
7. Grant & Funding Management: Research, secure, and manage grants for community programs, park development, and public services.
8. Strategic Planning & Special Projects: Assist in the development and execution of citywide initiatives, strategic plans, and operational improvements.
9. Budget Development: Support the preparation and monitoring of departmental budget, ensuring alignment with City goals.

Essential Job Functions The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the class. Reasonable accommodations may be made to enable individuals with disabilities to perform the following essential functions:

1. Conduct complex research and analysis concerning organizational structure, staffing, operations, procedures, policies, and financial data; makes recommendations to improve department and citywide processes.
2. Plan, develop, and manage special projects, initiatives, and programs, ensuring alignment with department and city objectives.
3. Provide training, technical support, and group presentations to employees, executive management, and elected officials regarding operational policies and procedures.
4. Manage, supervise, train and evaluate professional, para-professional, technical and administrative support staff as assigned.
5. Direct and coordinate the fiscal and analytical operations of the department, which may include, but are not limited to, the functions of budgeting, fiscal control, accounting, purchasing, personnel, grant preparation and analysis, contract administration, capital improvements, and computer operations.
6. Prepare or supervise the preparation of the departmental budget; review, analyze, and compile budgets of various programs or divisions; explain needs and provide justifications for items; review and decide on expenditure requests and budget variances.
7. Identify and secure grant funding opportunities, prepares grant applications, and ensures compliance with reporting requirements.
8. Manage contracts and agreements, including vendor selection, contract negotiation, administration, and performance evaluation.
9. Develop and implement performance metrics, dashboards, and reporting tools to track program outcomes and efficiency.
10. Analyze and recommend changes to rate structures, fee schedules, or cost-recovery models based on financial data and service demands.
11. Monitor and analyze federal, state, and local regulations affecting department operations; provide guidance on compliance requirements.
12. Serve as a liaison between the City and external agencies, community groups, and professional organizations.
13. Assist in personnel management functions, including workforce planning, position control, recruitment support, and performance tracking.
14. Design and maintain department databases, information management systems, and reporting tools for improved data-driven decision-making.
15. Facilitate project coordination across multiple departments, ensuring deadlines, deliverables, and objectives are met.
16. Provide professional-level support in policy development, implementation, and program evaluation.
17. Prepare high-quality written reports, correspondence, and presentations for executive leadership, City Council, and the public.
18. Problem-solve community concerns, resident complaints, and operational issues, coordinating solutions with relevant stakeholders.
19. Organize and maintain records, reports, and department-specific documentation.
20. Administer and update department webpage content, ensuring accurate and timely information.
21. Confer with representatives of other agencies, committee groups, boards, commissions, and vendors as required by project assignments.

Other Job Related Duties Performs other related duties or responsibilities as assigned.
Qualification Guidelines
Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be:
Education A Bachelor's degree in Public Administration, Business Administration, or a closely related field from an accredited College or University. A Master’s Degree is desired.
Experience Three years of experience comparable to an Administrative Analyst with experience in governmental budgetary, project, and program analysis.
Condition of Employment
Must possess and maintain a valid California Driver’s License and maintain a clean driving record for insurability through the City of San Jacinto. Failure to maintain license/insurability will result in disciplinary procedures including suspension without pay, demotion, and/or termination without Administrative or Judicial appeal.
Knowledge, Skills & Abilities
Knowledge of:

• Advanced principles and methods of administrative, organizational, and financial analysis, including data interpretation, performance measurement, and policy evaluation.
• Public administration theories, principles, and practices, including budgeting, financial management, grant administration, and contract oversight.
• Project management methodologies, including scheduling, risk assessment, stakeholder communication, and resource allocation.
• Federal, state, and local laws, regulations, and policies applicable to municipal operations, public utilities, land use, and community development.
• Business applications, data management systems, and enterprise software used for statistical analysis, permitting, financial modeling, GIS, and reporting.
• Research techniques, including quantitative and qualitative analysis, statistical modeling, and survey methods.
• Best practices in customer service and public engagement, including communication strategies, conflict resolution, and outreach techniques.
• Principles of asset management, infrastructure planning, and capital improvement project financing.
• Modern office practices, methods, and computer equipment, including word processing, spreadsheets, databases, and presentation software.
• Effective business communication techniques, including professional writing, report preparation, and oral presentations.

Ability to:

• Analyze and interpret complex administrative, programmatic, operational, and financial problems, evaluate alternatives, and recommend solutions.
• Perform responsible and high-level analytical work involving independent judgment, discretion, and personal initiative.
• Plan, manage, and coordinate projects, ensuring deadlines and objectives are met while maintaining compliance with regulations and organizational goals.
• Develop, interpret, and apply policies, procedures, codes, and regulations to ensure legal and operational compliance.
• Prepare and monitor budgets, including cost estimation, expenditure tracking.
• Identify, apply for, and administer grant funding and contracts, ensuring compliance with reporting and performance requirements.
• Gather, analyze, and report data effectively, utilizing financial, statistical, and operational metrics to support decision-making.
• Develop and implement process improvements to increase efficiency, productivity, and customer service in City operations.
• Communicate complex technical and policy information clearly and effectively, both orally and in writing, to a variety of audiences, including elected officials, executive management, community groups, and the public.
• Supervise and train subordinate staff, both professional and technical personnel, as assigned.
• Use technology effectively to create reports, dashboards, and presentations, leveraging software such as Microsoft Excel, GIS, financial modeling tools, and permitting systems.
• Foster positive working relationships with internal and external stakeholders, including city officials, employees, businesses, community groups, and other government agencies.

Skills to:

• Lead and manage complex projects from inception to completion, ensuring they are delivered on time and within budget.
• Interpret and analyze legislation, policies, procedures, and financial documents to assess impacts and develop recommendations.
• Develop and execute community engagement strategies, including public outreach efforts, surveys, and stakeholder meetings.
• Conduct research and compile data into clear, concise reports, presenting findings in a meaningful way to inform decision-making.
• Analyze financial data and create accurate forecasts, rate studies, and cost-benefit analyses.
• Manage multiple priorities in a fast-paced environment, adapting to shifting deadlines and emerging issues.
• Work independently with minimal supervision, while also effectively collaborating as part of a team.
• Exercise tact, initiative, and sound judgment in handling politically sensitive or confidential matters.
• Utilize modern data visualization and reporting tools to enhance transparency and communication of key findings.

RECRUITMENT TIMELINE
Due to high volume of calls, we may not be able to respond to all inquiries. Please refer to the following timeline and if you have additional questions, please email humanresources@sanjacintoca.gov

Screening Notice:
Applications listing duties copied directly from this job posting or job descriptions without contextualizing personal experience will not advance in the process. Original documentation of your skills is required to evaluate candidacy. Applications with responses such as 'See Resume' will be considered incomplete and will not advance in the process.