NETWORK OPERATIONS CENTER ADMINISTRATOR at Liberty Health – Wilmington, North Carolina

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We are currently seeking an experienced:

NETWORK OPERATIONS CENTER ADMINISTRATOR

Full Time

JOB SUMMARY:

• Coordinates network activities to include network design assistance, new product testing, software and hardware upgrades, and technical support.
• Diagnoses, troubleshoots, and resolves wired and wireless network, hardware, and software problems to include, if necessary, arranging for outside vendor assistance.
• Oversees network equipment to include purchasing and configuring new hardware and software and scheduling maintenance and repairs.
• Oversees company phone system to include purchasing and configuring new hardware and software and scheduling maintenance and repairs, including POTs and VoIP systems. Assisting on Call Manager projects
• Works with network security to include maintaining equipment used to protect the network from outside penetration and assists in maintaining a security policy to safeguard access to network data and resources.
• Manages remote access servers to include designing and implementing private network addressing schemes.
• Maintain records of network equipment, maintenance, and user-support contracts.
• Provides end-user support for computer applications, which include designing and generating various reports; creating back-up copies of data sources; and loading new data into systems.
• Completes special network projects to include researching and testing necessary products, making recommendations, developing standards, overseeing implementation, and documenting the process.
• Monitors hardware and software to include installing and upgrading applications; configuring programs to meet end-user needs; troubleshooting issues; and reviewing usage reports.
• Serves as a consultant to department heads and staff by assessing needs and recommending appropriate hardware and software.
• Assisting in the VoIP deployment and configuring hardware in support of the deployment
• Responsible for network uptime, production maintenance, and deployment of networking equipment
• Performs other duties of a similar nature or level.
• Performs work during emergency/disaster situations.

JOB REQUIREMENTS:

• Associate’s Degree in Information Systems or a related field, and zero to two years of progressively responsible network experience related to the area of assignment, or an equivalent combination of education and experience sufficient to perform the essential duties of the job
• Valid NC Driver’s License
• CCNA Net+, or other network related certifications preferred.
• ITIL v3 Foundations Certification preferred.

Knowledge of:

• CISCO ASA, Cisco voice products, switches, firewalls, and routers; Cisco DNA Center; Cisco Firepower; Dell switches; SonicWALL Firewalls; Solar Winds N-Able; Site to Site VPN connectivity; Protocols (IPv4, IPv6, TCP, UDP, ICMP, SNMP, NTP, FTP, HTTP, DNS, DMVPN, GRE, 802.1x, IPSEC, STP, 802.1q, 802.3af/at); Understand WAN, LAN, VLAN, and SIP troubleshooting.
• Customer service techniques; Public Key Infrastructure; Budgetary principles; Various computer operating systems; Computer network principles; Network and data security techniques; Company operations; Computer system and services vendors; Building cabling infrastructure and minor repair; Documentation creation and updates

Skill in:

• Troubleshooting network, telecommunication and computer systems; Evaluating software upgrades; Managing multiple projects; Analyzing end-user system and program needs; Designing system processes and software applications; Configuring systems and software; Preparing bid specifications; Evaluating vendor bids; Preparing and delivering presentations; Communication, interpersonal skills as applied to interaction with coworkers, supervisor, the public, etc. sufficient to exchange or convey information and to receive work direction; IT Controls preferred

Visit www.libertycareers.com for more information.
Background checks/drug-free workplace.
EOE.