Associate Director of Retail Design in Los Angeles, California at The J. Paul Getty Trust

Associate Director of Retail Design

US-CA-Los Angeles

Job ID: 2026-4843
Type: Regular Full-Time
# of Openings: 1
Category: Communications
Getty

Overview

Reporting to the Vice President of Communications and Community Engagement, the Associate Director of Retail Design is responsible for defining, leading, and protecting the creative vision for Getty’s retail ecosystem, ensuring that every retail touchpoint reflects Getty’s brand voice, curatorial authority, and cultural identity across products, visual merchandising, packaging, digital assets, and physical retail environments. Working in close partnership with the Associate Director of Retail Operations, this position helps ensure that creative concepts are both strategically compelling and operationally feasible, supporting a smooth transition from vision through execution. The role also collaborates continuously with Branding and Museum Design to maintain long-term alignment across Getty’s broader retail strategy.

Overseeing the Retail Design & Content team, this position is accountable for creative consistency across all retail channels and formats while directing and controlling the activities of a department with budget, planning, and staffing accountabilities and shaping a significant policy area with broad programmatic and Getty-wide impact. The Associate Director of Retail Design establishes departmental objectives, delegates assignments, and interprets, executes, and recommends modifications to department or division policies. Decisions in this role impact objectives and priorities, and as the Associate Director of Retail Design, they will provide clear creative authority upstream, enabling faster, more meaningful decision-making while protecting brand integrity at scale.

Getty has partnered with True Search and welcomes nominations or expressions of interest. To express interest and learn more about this opportunity, please contact Marina Bevacqua at: marina.bevacqua@truesearch.com. Only parties who express interest via True Search will be considered as part of the selection process.

Responsibilities

• Define and lead the retail creative vision across all customer-facing touchpoints, including visual merchandising, store environments, packaging, retail graphics, in-store storytelling, and digital assets
• Translate Getty's curatorial content and brand strategy into engaging, commercially relevant retail concepts and experiences that strengthen institutional identity and drive visitor engagement
• Ensure creative consistency and brand alignment across all retail channels, including physical stores, e-commerce, seasonal campaigns, exhibitions, and special activations
• Lead and develop an initial retail design team, including a graphic designer, visual merchandiser, and coordinator, with the expectation of growing the function over time
• Develop creative briefs, standards, and guidelines that support efficient execution and provide clear direction to internal teams and external partners
• Establish and maintain workflows connecting retail design to buying, product development, and operations – including processes for new product cohorts, special-edition moments, and evergreen product lines
• Partner closely with the Associate Director of Retail Operations to ensure creative concepts are operationally executable and consistently implemented across both retail locations
• Collaborate across Getty's brand and marketing, exhibition design, and publications design teams to align retail creative with broader institutional programming and identity
• Contribute to the physical retail environment, including input on store layout, fixture selection, and spatial storytelling, particularly in support of the Getty Center's planned renovation and reopening
• Develop and present creative concepts and project briefs, then work effectively within Getty's existing design structures to bring them to life

Qualifications

• 8–12 years of progressive experience in retail design, visual merchandising, or retail creative leadership, with meaningful tenure in a senior or lead role
• Proven ability to translate a complex brand identity into compelling physical retail experiences, with a portfolio that reflects range, taste, and commercial awareness
• Experience building or contributing to retail design infrastructure – creative systems, briefs, workflows, and standards – in an environment where those structures did not fully exist
• Track record of leading and developing a small creative team, with the ability to manage up, down, and across in a matrixed organization
• Based in or willing to relocate to the Los Angeles area; the role is predominantly onsite across the Getty Center and Getty Villa
• Ability to work a flexible schedule inclusive of weekends, evenings, and holidays as required by the retail and exhibition calendars