Sr HR Associate, Shared Services in India at Jobgether

This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Sr HR Associate, Shared Services in India.

This role is part of a global HR Shared Services environment supporting end-to-end employee lifecycle operations across multiple regions. You will play a key role in ensuring accurate, timely, and compliant HR administration across hire-to-retire processes for international workforces. The position involves working within a fast-paced, multicultural, and remote-first organization where precision, responsiveness, and process discipline are essential. You will be responsible for maintaining employee data integrity, supporting HR transactions, and ensuring smooth coordination with internal stakeholders and external vendors. The environment is highly dynamic, requiring adaptability, strong communication skills, and the ability to manage high-volume operational tasks with accuracy. This is an excellent opportunity for HR operations professionals who want to grow in a global, process-driven shared services structure.

• Support end-to-end employee lifecycle processes, including onboarding, changes in employment status, benefits administration, and terminations.
• Maintain and update employee records in HR systems, ensuring data accuracy and completeness across all HR platforms.
• Perform audits and validations of HR data changes to ensure compliance and correct payroll and benefits processing.
• Handle HR queries from employees and stakeholders through email, phone, and ticketing systems, ensuring timely resolution.
• Coordinate with internal teams and external vendors such as insurance providers, payroll partners, and pension administrators.
• Support continuous improvement initiatives by updating SOPs, processes, and HR documentation.
• Ensure adherence to HR policies, procedures, and global compliance requirements across multiple regions.

• 2–4 years of experience in HR operations or HR shared services environments.
• Strong understanding of HR processes, policies, and employee lifecycle management.
• Experience working in shared services, global business services, or centralized HR support functions.
• Proficiency in MS Office tools, especially Excel and data handling tasks.
• Strong attention to detail with a “right-first-time” mindset for sensitive HR data processing.
• Excellent written and verbal communication skills in English.
• Ability to work effectively in international, multicultural, and distributed teams.
• Experience supporting Americas or multi-region HR operations is preferred.
• Familiarity with HR systems, case management tools, or ticketing platforms is an advantage.
• Experience coordinating with external vendors (payroll, benefits, background checks) is a plus.
• Ability to work in night shifts aligned with US time zones.

• Competitive compensation aligned with experience and market standards.
• Medical, dental, and vision insurance coverage.
• Generous paid parental leave.
• Flexible time-off policies and well-being support.
• Annual bonus eligibility based on individual and company performance.
• Remote-first work environment within a global organization.
• Access to HR systems, tools, and international shared services exposure.
• Long-term growth opportunities in global HR operations and shared services.