Front Desk Coordinator in Jackson, Michigan at Segue Inc

Segue, Inc., a non-profit outpatient mental health facility with a distinguished history of delivering high-quality mental health services to the residents of Jackson and Hillsdale counties for over four decades, is actively seeking a dedicated part-time Front Desk Coordinator to join our team at our Jackson, Michigan office.

WHAT YOU WILL DO:

The Front Desk Coordinator serves as the first point of contact for consumers, visitors, and callers, creating a welcoming, professional, and supportive environment in a mental health setting. This role is responsible for registering and scheduling consumers in person and over the phone, managing front desk operations, ensuring accurate and timely entry of consumer information into the electronic medical record (EMR) system, and assisting with data quality reporting.

The position requires strong interpersonal, organizational, and problem-solving skills to effectively assist consumers, coordinate services, and provide front desk and administrative support to clinical, Human Resources, Organizational Excellence, and other administrative functions.

QUALIFICATIONS:

Required

Preferred

ESSENTIAL JOB RESPONSIBILITIES:

A. Patient Registration & Scheduling:

B. Front Desk & Customer Service:

C. Phone & Communication Management:

D. Administrative & EMR Support:

E. Records & Compliance:

F. General Office Support:

G. Flexibility in working additional hours and carrying out additional duties as directed by Administration is a requirement for this position.

COMPENSATION & BENEFITS