People & Culture Manager in Oxfordshire, England at OKA Direct LTD

ABOUT OKA

Founded over 20 years ago by three entrepreneurial women with a passion for beautiful, practical and comfortable homes, OKA is more than a furniture and homeware retailer: it is a love affair with living well.​

We inspire people to confidently create a home that reflects their personality, a space where nothing should be too precious or perfect to be enjoyed with family and friends. British-born, today we have 15 stores across the UK – an established Interior Design and Trade business, a mail-order service and a thriving website. ​

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ABOUT US

We are currently looking to recruit a full-time People & Culture Manager to support our teams across Retail and Head Office, this role will be based at our office in Didcot, Oxfordshire.

We operate a hybrid working model: three or more days from the office, the remainder of the week from home.

We know the best work is done by people who enjoy their jobs, so we create a fun and nurturing environment where everyone feels valued and is able to thrive. We are looking for an agile and proactive People & Culture Manager, with a positive attitude and entrepreneurial spirit who can help us nurture this company culture.

This role will report directly to the CFO, the People & Culture Manager is responsible for delivering effective day‑to‑day People & Culture support across the business, with a strong focus on stakeholder management and close coordination with our external HR provider who deliver day-to-day and specialist advisory support.

The role focuses on operational delivery of key people processes, stakeholder support, recruitment coordination, workplace experience, and maintaining a positive and well‑run office environment that reflects our culture and brand.

KEY RESPONSIBILITIES

People Operations & HR Partner Management

• Act as the primary internal contact for our external HR provider, overseeing delivery of outsourced HR services
• Support managers with day-to-day people guidance and coordinate employee relations activity with the external provider
• Ensure policies, compliance processes, and people practices are applied consistently across the business
• Oversee payroll and benefits inputs and maintain accurate HR systems (Rippling)
• Coordinate people reporting, including headcount, absence, turnover, and engagement insights

Recruitment & Onboarding

• Coordinate recruitment delivery and support hiring managers through the process
• Manage recruitment directly for selected roles where required
• Oversee interview coordination, approvals, and onboarding for new starters
• Support employer branding activity, including management of the company LinkedIn presence

Employee Experience & Culture

• Lead annual people processes such as performance reviews, engagement surveys, salary reviews, and talent planning
• Deliver engagement, recognition, and culture initiatives across the business
• Monitor employee feedback and identify improvement opportunities
• Support learning and development coordination and internal engagement activities

Workplace Experience & Stakeholder Support

• Act as a visible People lead within Head Office
• Coordinate internal communications and company events (e.g. town halls and leadership sessions)
• Partner with Finance and leadership on workforce planning and headcount tracking
• Liaise with facilities stakeholders and support workplace sustainability initiatives

OUR BENEFITS PACKAGE

• 33 days holiday (including bank holiday entitlement), pro rata, plus Length of Service increases
• Day off for your birthday
• Health Cash Plan
• Generous staff discount
• Enhanced Maternity Pay
• Employee Assistance Programme
• Eligibility for a discretionary company Bonus Scheme
• Plus a suite of additional employee benefits including Company pension scheme, life assurance cover, free eye tests, cycle to work scheme, interest free travel loans, social events, online wellbeing centre and more

If successful you will become part of the OKA family, a fast-paced and dynamic business. If you would like to apply for this position, please send your CV and details of your salary expectations, notice period and right to work information via the link provided.

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