Catering Sales Manager in Nashville, Tennessee at Castle Rock Asset Hospitality Management LLC

OVERVIEW:

At The Westin Nashville, we believe in empowering our associates to create meaningful experiences that leave guests feeling better than when they arrived. We are seeking an energetic, relationship-driven Catering Sales Manager who thrives on creating exceptional events and delivering personalized service. In this role, you will proactively cultivate catering opportunities, build lasting client relationships, and maximize revenue through strategic sales and thoughtful upselling. From initial inquiry to flawless event execution, you will play a key role in ensuring every client experience reflects the elevated hospitality and wellness-focused standards of the Westin brand. If you are passionate about sales, service excellence, and creating memorable experiences in a fast-paced luxury hotel environment, we invite you to join our team.

THE POSSIBILITIES:

Have you ever had a job where you left better than you started? That’s life at The Westin Nashville where more than half of associates move into second, third, or more roles with us. Where most companies measure performance, we also measure and reward potential. Career Development is not just a buzz word, it’s our way of doing business. And career development doesn’t stop at the door. Millions have found a lifetime of opportunity and growth in the hospitality industry. Who knows, before you know it you are managing your own hotel/restaurant or owning it. Whether you stay with us, or grow beyond us, your leader will be right there with you, cheering you on.

Now, we also know you are more than just the sum of what you do at work. That’s why when it comes to benefits and perks, we think about the whole person, the total you, and offer benefits which are flexible and able to meet your individual needs.

Some reasons people really like working here:

• Parking: Full-Time associates – FREE
• Associate Meals – FREE
• Our Associates get Travel Discounts on hotels at nearly 8,000 Marriott properties worldwide including rooms and meals
• Discounts on Rental Cars, other popular hotels, and hotel alternatives
• Discounts on tickets to concerts, Theme Parks, and other attractions
• Discounts on Car and Computer Purchases
• But you don’t need to go anywhere to have a great time. We host Associate Recognition events, celebrations, and parties year-round.

ESSENTIAL FUNCTIONS:

• Proactively solicit, qualify, and secure group and catering business to achieve individual and hotel revenue goals.
• Build and maintain strong relationships with new and existing clients to drive repeat business and long-term loyalty.
• Respond promptly to catering and group sales inquiries, preparing proposals, contracts, and customized event solutions.
• Conduct site tours, client meetings, sales calls, and networking activities to promote the hotel and expand market presence.
• Partner closely with Event Management and Operations teams to ensure seamless event execution and exceptional guest experiences.
• Utilize strategic selling, negotiation, and upselling techniques to maximize revenue opportunities.
• Monitor market trends, competitor activity, and customer needs to identify new business opportunities.
• Deliver elevated customer service throughout the sales and event planning process in alignment with Westin and brand service standards.
• Collaborate with internal teams and external partners to ensure coordinated communication and successful program delivery.
• Maintain accurate sales records, reports, and systems while leveraging available sales tools and technology resources.

We are committed to Diversity, Equity, and Inclusion. It starts with a culture of acceptance and continues with the hard work of going beyond lip service. It includes outreach and education, and most importantly action. You can feel proud to know you are joining a company which understands the importance of its responsibility and the decisions we make have been and will continue to be the greater environmental and societal impact in mind.

OTHER:

Regular attendance in conformance with the standards, which may be established from time to time, is essential to the successful performance of this position. Due to the cyclical nature of the hospitality industry, employees may be required to work varying schedules to reflect the business needs of the hotel. In addition, attendance at all scheduled mandatory training sessions and meetings is required.

Upon employment, all employees are required to fully comply with policies and procedures for the safe and effective operation of the hotel’s facilities.

The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

FSLA: Exempt

Reports To: Director of Sales