Division Sales Manager in Dallas, Texas at Columbia Home Services LLC
NewSalary: $120000 - $140000Job Function: Sales
Columbia Home Services LLC
Dallas, Texas, 75238, United States
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Job Description
DIVISION SALES MANAGERPosition SummaryThe Division Sales Manager owns sales performance across a division of 7 or more OpCos within Columbia Home Services. You run ride-alongs, lead live coaching, run sales meetings, and roll out INFORM, our Customer Engagement Framework, across every branch in your division.This is a field management role. Most of your week is spent in trucks, driving revenue and margin results directly with technicians, CSRs, and Comfort Advisors. You report to the VP of Operations and work a dotted line with your Division President to align priorities on the ground.Reports to: VP of OperationsDotted Line: Division PresidentDirect Reports: NoneTravel: Up to 80% (multi-state OpCo visits within division)Key ResponsibilitiesField Coaching & Sales Execution
INFORM Rollout & Systems Adoption- Run ride-alongs with technicians and shadow Comfort Advisors across every OpCo in the divisionRun live sales meetings and pre-shift huddles at the branch level, coaching in real time instead of debriefing laterOwn revenue and margin attainment across the division and drive corrective action when branches underperformPartner with the Division President and OpCo General Managers to align sales priorities with local realities
- Lead INFORM rollout and adoption across all OpCos, including field training and go-live supportConfirm INFORM adoption through field visits and coaching checklists, and flag gaps for OpCo leadership to closeServe as the first point of escalation for INFORM issues in the field
- Deliver and reinforce sales training curriculum in the field. The VP of Operations owns curriculum design and content strategy; you own field delivery and localizationCreate supporting content, such as call scripts, one-pagers, and coaching aids, to reinforce standards between curriculum releasesCertify branch teams against current playbooks and confirm GMs reinforce standards between visits
- Track and report on revenue, margin, and adoption metrics by OpCo on a set cadenceBuild repeatable accountability rhythms with GMs that hold up between visitsPush back where OpCos are leaving revenue or margin on the table
- Division-level revenue attainment against targetDivision-level margin attainment against targetINFORM adoption by OpCo, confirmed through ride-alongs and coaching checklistsCSR booking rate and technician average ticket value by OpCoMembership / maintenance agreement attach rate
- 3+ years of sales management experience in home services, with HVAC required; must understand the trade, the sales cycle, and how technicians workPlumbing or electrical trade exposure preferred, not requiredDemonstrated results driving revenue through field coaching and direct sales leadership, not just program administrationComfortable running a sales meeting at 7am and executing a ride-along by 9am, five days a weekWillingness and ability to travel up to 80% of the time across multiple U.S. states; this is a firm requirementServiceTitan experience strongly preferred
- Prior experience in a PE-backed or multi-location home services platformExperience rolling out a new CRM, FSM, or sales system across multiple branchesTrack record managing performance across a multi-site territory, not a single location
- Base salary: $120,000 to $140,000, depending on experienceAnnual performance bonus: up to 30% of base salary, tied to division revenue and margin attainmentAll travel expenses covered via company expense card; no out-of-pocket travel cost to the employeeHealth, dental, and vision benefitsPaid time off
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Job Location
Dallas, Texas, 75238, United States
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