Manufacturing Solutions Product Manager in Boston, Massachusetts at ToolsGroup

Manufacturing Solutions Product Manager

Role type: Individual Contributor (IC)
Reports to: Product Leadership
Travel: As needed for customer engagement and industry events
Location: MULTIPLE STATES (East Coast)About ToolsGroup
ToolsGroup is a global provider of supply chain planning and optimization software. Our platform enables companies to forecast demand, optimize inventory, and plan supply across complex, multi-tier networks.
We are evolving our portfolio toward an AI-first, agentic platform (Decion)—introducing decision-centric workflows that combine probabilistic modeling, optimization, and autonomous decision support to improve service levels, reduce working capital, and accelerate response to change.The Opportunity
ToolsGroup has a strong foundation in demand forecasting, inventory optimization, and replenishment across many innovative manufacturing customers. Now, Agentic AI – autonomous, decision-making systems – are poised to transform SC planning by enabling decision-centric workflows, where supply chain software not only predicts outcomes but acts autonomously to optimize plans in real time. ToolsGroup is committed to leading this next era of planning.
As Manufacturing Solutions Product Manager, you will be at the forefront of defining how an AI-first, agentic approach –across core product, industry-specific planning templates and best-practice service offerings - can revolutionize manufacturing planning for our customers. This is a rare opportunity to shape a first-of-its-kind solution for manufacturing inside a market-leading planning platform, bridging product strategy, industry expertise, and hands-on innovation to deliver groundbreaking value.
You will operate at the intersection of product, solution design, and customer engagement, shaping how manufacturing requirements influence roadmap priorities while ensuring consistent, high-impact outcomes across Product and Professional Services.The Role
As a Manufacturing Solutions Product Manager you will define and drive ToolsGroup’s market-facing product direction for manufacturing.
This is a hybrid role combining:

• Product strategy and roadmap
• Industry solution definition (templates, workflows, use cases, service offerings)
• Direct customer engagement

You will own the manufacturing POV, ensuring that real-world planning workflows are translated into product direction, reusable solution patterns, and differentiated capabilities across the platform.What You’ll Do
1) Define Manufacturing POV & Use Cases

• Define ToolsGroup’s perspective on manufacturing planning in an AI-first world
• Map “day-in-the-life” workflows across:
  • Production planning and scheduling
  • Supply and inventory decision-making
  • Aftermarket/service parts planning
• Identify high-value decision workflows (e.g., constrained supply balancing, prioritization, exception management, available / profitable to promise)

2) Drive Cross-Solution Templates & Patterns

• Define standardized manufacturing solution templates spanning:
  • Production planning / MPS
  • Capacity-aware supply planning
  • Inventory and service level trade-offs
• Ensure templates are:
  • Productizable by horizontal PMs
  • Deliverable by Professional Services
• Create repeatable assets (demo flows, ROI narratives, configuration patterns)

3) Translate Workflows into Product Direction

• Translate manufacturing workflows into:
  • Clear problem statements
  • Prioritized product requirements
  • Measurable outcomes
• Influence roadmap priorities across multiple product areas
• Ensure alignment between product investments and real customer needs
• Prioritize ecosystem investments such as adapters and key partners.

4) Drive Decision-Centric, AI-First Capabilities

• Define how agentic AI and automation apply to manufacturing planning:
  • Scenario-based decision support
  • Exception-driven workflows
  • Assisted or autonomous planning actions
• Partner with engineering and data science to shape AI-driven workflows, not just features

5) Partner Across Product, GTM, and Services

• Work closely with:
  • Product Managers (demand, supply, inventory, platform)
  • Engineering, UX, and Data Science
  • Professional Services and Customer Success
  • Sales and Product Marketing
• Shape value propositions and key go to market investments
• Act as manufacturing SME in customer and prospect engagements

6) Lead Customer Engagement & Validation

• Engage directly with manufacturing customers and design partners
• Lead:
  • Discovery workshops
  • Use case validation
  • Feedback loops into product
• Ensure solutions reflect real-world constraints and trade-offs

What You Bring
Experience

• 7+ years in one or more of the following:
  • Product management for supply chain / manufacturing software
  • Manufacturing or supply chain planning roles (production, materials, supply planning, operations)
• Experience with:
  • Production planning, MPS, or APS
  • Supply chain planning systems (e.g., Kinaxis, OMP, o9, SAP IBP, etc.)

Product & Domain Capability

• Ability to translate complex workflows into clear product direction and requirements
• Strong understanding of:
  • Manufacturing constraints (BOMs, capacity, lead times)
  • Multi-site and multi-echelon supply networks
• Comfortable operating in ambiguity and defining structure

Customer & Communication Skills

• Strong customer-facing presence:
  • Can lead discovery and challenge assumptions
  • Can engage both practitioners and executives
• Clear written and verbal communication across abstraction levels

AI / Modern Product Mindset

• Comfortable using AI tools to accelerate product work (research, prototyping, specification)
• Interested in applying AI to redefine planning workflows (not just feature delivery)

Ways of Working

• Strong cross-functional collaboration without authority
• Outcome-oriented and data-driven
• Hands-on and execution-focused

Success Metrics
Success will be measured by:

• Adoption: Increased usage of manufacturing solutions across customers
• Reusability: Standard templates adopted across implementations
• Time-to-value: Faster deployment and realization of customer outcomes
• Business impact: Contribution to win rates, expansion, and customer value
• Customer outcomes: Improvements in service levels, inventory, and planning efficiency

Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document

Applying to this job the candidate consents that his/her data are treated by ToolsGroup in compliance with the GDPR n. 2016/679 GDPR and Transparency Document

U.S. applicant notice: This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. ToolsGroup is CCPA/CPRA compliant.