Medical Assistant - Wound Care - Massena, NY in MASSENA, New York at Rochester Regional Health

Job Title: Medical Assistant
Department: Wound Care
Location: Massena, NY
Hours Per Week: per diem
Schedule: 8 hour work shift

SUMMARY:

The medical assistant performs a mixture of both clerical administrative medical assisting, as well as clinical medical office assisting in Primary and/or Specialty care settings. The Certified Medical Assistant works in collaboration with licensed physicians and mid-level providers (NP/PA’s), and reports to a Physician Practice Manager.

RESPONSIBILITIES:

• Receives patients and their families and directs them to the appropriate place.

• Answers telephones promptly and politely.

• Schedules appointments

• Files pertinent information within patient’s records

• Obtains insurance prior authorizations

• Inputs charges on patient accounts

• Verifies patient insurance upon registration

• Billing

• Obtains & documents vital signs on patients

• Acts as a chaperone for the provider when needed

• Obtains & document patient weights

• Assist physician with minor procedures such as suture removal

PREFERRED QUALIFICATIONS:

• High school graduate or equivalent

• 6 months of clinical experience as a nursing assistant or related field

• Ability to file and retrieve patient records.

• Ability to obtain & document patient vitals, weights, etc

• Interpersonal skills to interact with patients, families and providers

PHYSICAL REQUIREMENTS: Light - Clinical - Light clinical roles involve frequent standing and walking, with occasional lifting of light objects (20 lbs.) and routine reaching, grasping, and fine manipulation for tasks such as patient care, laboratory work, or specimen processing. Staff rely on strong visual and auditory acuity to accurately observe specimens, read instrumentation, monitor patients, respond to alarms, and communicate effectively with care teams. Cognitive demands include multitasking, prioritizing clinical and laboratory workflows, and coordinating with interdisciplinary teams. Emotional resilience is necessary due to frequent interruptions, shifting priorities, and the need for precise and compassionate interaction with patients and colleagues. Environmental exposures may include infectious materials, biological specimens, cleaning agents, sharps, chemical reagents, and wet surfaces. PPE use, TB testing, and schedule flexibility are commonly required.

PAY RANGE: $19.08 - $27.99

The listed base pay range is a good faith representation of current potential base pay for successful applicants. It may be modified in the future. Pay is determined by factors including experience, clinical licensure date, relevant qualifications, specialty, internal equity, location, and contracts.