Call Center Representative in Cromwell, Connecticut at Advanced Window Systems LLC

Pay: $45,000.00 - $81,000.00 per year

Job description:

Why Work at AWS?

• Great Compensation: Earn $45,000-81,000+ per year with salary and bonus opportunities.
• Award-Winning Workplace: Proudly voted one of Connecticut's Top Places to Work in 2023 and 2024.
• Family-Owned Values: Experience the support, care, and culture of a family-run business that puts people first.
• Trusted by Thousands: Join a company with over 10,000 happy customers and countless 5-star reviews.
• Clear Path to Leadership: We provide clear, actionable steps to help you advance your career.
• AWSome Legacy: Be part of a company with a 45-year history of success and a bright future.

What You’ll Do as an Inside Sales Representative:

• Connect with Customers: Engage with warm leads generated by our marketing team.
• Qualify Opportunities: Pre-qualify potential customers to generate high-quality in-home appointments for the outside sales team.
• Build Relationships: Quickly establish rapport via phone, text, and email, creating a friendly and positive experience.
• Understand Customer Needs: Listen actively to identify pain points and present solutions that match their goals.
• Stay Organized: Manage customer data in our CRM, coordinate sales team schedules, and confirm appointments.
• Achieve Goals: Meet and exceed daily and monthly performance targets to help drive business success.

Who We’re Looking For:

• Positive Attitude & Growth Mindset: You approach challenges with enthusiasm and focus on learning.
• Team Player with Independent Drive: You excel in a lively, team-oriented setting while pushing for personal achievements.
• Strong Communication Skills: Both verbal and written, with the ability to engage confidently and professionally.
• Prospecting Mindset: Ability to self-generate leads and opportunities.
• Tech-Savvy: Familiar with CRMs and quick to adapt to new software tools.
• Goal-Oriented Learner: Motivated to achieve, grow, and develop new skills.
• Experience: At least 1 year of experience in a related field is preferred.

Job Type: Full-time

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Paid training
• Vision insurance

Shift: Full-Time Position

• Monday - Friday 10 am- 7 pm

Supplemental Pay:

• Bonus opportunities
• Performance bonus

Work Location: In person