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Service Assistant in Brooks, Alberta at Davis Automotive Group

Salary: $15 - $18Job Function: Customer Service
Davis Automotive Group
Brooks, Alberta, T1R 0E9, Canada
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Job Description

Start Your Career – Not Just Another Job

Davis Chevrolet Brooks is looking for someone early in their career who wants more than a paycheck and routine work. This is an opportunity to join our Service Team in an entry-level role and grow with the company!

Our ideal candidate is reliable, has initiative, and a willingness to learn the business from the ground up. If you are someone who likes solving problems, helping people, staying organized, and continuously learning and improving, this could be your calling!

Job Duties:

  • Transport customers to and from the designated address.
  • Pick up and deliver parts to customers.
  • Perform Oil changes, replace oil filters, and inspect fluid levels.
  • Mount and balance tires and perform rotations as required.
  • Clean the shop and take out garbages.
  • Other duties as required

Over time, you’ll gain exposure to:

  • Answering incoming customer calls to book appointments for service, recalls, and pre-bookings
  • Create work orders, describing customer concerns to help technicians diagnose what repairs are needed.
  • Process and track warranty claims

Ideal Requirements

  • Exceptional customer service and verbal communication skills, including the ability to listen and use tact, sensitivity, empathy, and professionalism when interacting with customers.
  • Strong written communication and attention to detail
  • Mechanical aptitude and knowledge of automotive systems are preferred.
  • Excellent teamwork skills to work effectively with technicians and other employees within the department and dealership.
  • A Valid Driver’s License

Why Davis Brooks:

  • Competitive compensation plans where candidates can expect to earn between $15 and $18 per hour.
  • Industry-leading benefits including health, dental, orthodontics, paramedical services and Short-Term and Long-Term Disability Benefits
  • Employer-matched RRSP plan
  • Employee travel rewards, so you can travel on us, starting at 5 years!
  • A people-centric environment, where doing the right thing and providing exceptional service comes first.
  • Opportunity for growth and advancement within the organization via training and continuous improvement
  • Support from management and other team members to help you succeed.
  • A stable, family-owned business that has been part of the community for over 18 years!

Job Location

Brooks, Alberta, T1R 0E9, Canada

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