Administrative Assistant in HAYWARD, California at East Bay Motorsports Inc

East Bay Motorsports is looking for an enthusiastic, knowledgeable, and experienced full-time Administrative Assistant to support our management team, with a primary focus on the Sales Department, followed by the General Manager, Service, and Parts departments.

We represent the following brands in our East Bay location:
Honda, Yamaha, Kawasaki, Suzuki, Sea-Doo, Can-Am, and CF Moto.

We value long-term relationships with our customers and are seeking candidates with a great attitude, outstanding work ethic, and bilingual (Spanish/English) skills.

• Proficiency in Excel, Word, and general computer literacy required
• Bilingual (Spanish) preferred
• Organized, detail-oriented, and able to multitask in a fast-paced environment
• Comfortable handling confidential information
• Problem-solving mindset with willingness to learn new systems and processes

(Primary focus on Sales support, with additional support to GM, Service, and Parts as needed)

• Provide administrative support primarily to the Sales Manager and sales team
• Answer, screen, and direct incoming phone calls
• Track incoming calls using Excel
• Greet customers and direct them to the appropriate department
• Assist customers in person and over the phone
• Learn and support sales and delivery processes; coordinate with delivery driver to ensure timely and accurate deliveries
• Maintain CRM system and update customer information in real time
• Maintain showroom displays and sales materials
• Develop familiarity with product lines

• Perform clerical duties such as filing, photocopying, scanning, and data entry
• Organize office processes and maintain accurate records
• Support managers across departments as needed (GM, Service, and Parts)
• Handle general office requests and assist with day-to-day operations
• Operate office equipment including printers, scanners, and fax machines

• Assist with greeting service customers and scheduling appointments
• Provide basic support with service documentation and customer communication
• Help coordinate parts orders and track items when needed
• Support service team with administrative follow-up tasks

• Medical, dental, vision, life, accident, hospital, and critical illness insurance
• 401(k)
• Paid Time Off (PTO)

Full-time