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Scheduler at GI Alliance – Rocky Hill, Connecticut

GI Alliance
Rocky Hill, Connecticut, 06067, United States
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About This Position

Scheduler
Job DetailsJob Location: CTGI Central Clinic - Rocky Hill, CT 06067
Position Type: Full Time
Job Shift: Any
Description

Description


Connecticut GI, a division of GI Alliance,is looking for afull-time experienced Procedure Scheduler to join our Rocky Hill Care Center!We are the largest gastroenterology practice in the state of Connecticut with 31 Care Centers and still growing. Our employees are the foundation of our practice and we pride ourselves on the fact that we have been named a TOP WORKPLACE 8 times! Our team of clinical and administrative support staff work collaboratively with our physicians and advanced practitioners to provide our patients with the most comprehensive and compassionate care. Here at CTGI our promise is to treat every patient as if they were a member of our own families, and we are looking for team members who also embody this vision!
A Short List Of Reasons Why You Should Work For CTGI
  • Selected as a Top Workplace 8 Times


  • Selected as a Top Workplace 8 Times


  • Competitive Pay


  • Competitive Pay


  • Very Fast-Growing Practice


  • Very Fast-Growing Practice


    What You Will Do For Us
  • Providing Remarkable Patient Experience: Schedule procedure and office visit appointments following CTGI policy and scripting


  • Providing Remarkable Patient Experience: Schedule procedure and office visit appointments following CTGI policy and scripting


  • Attention to Detail:Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentation


  • Attention to Detail:Update insurance and demographic information when scheduling appointments and procedures, obtain cardiac clearance for patients scheduled for procedures where warranted and follow up on procedure to ensure ASC has documentation


  • Team Player:Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the office


  • Team Player:Assist with any general office function at the request of the site supervisors or managers and lend support to other CTGI staff members as required, to ensure proper patient care and smooth functioning of the office


  • Versatility: Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee


  • Versatility: Properly answer incoming phone lines, taking clear, concise messages, compose, process, and follow-up on electronic phone messages and alerts, and route messages to correct provider or employee


  • Expertise:Maintain familiarity with providers preferred prep.


  • Expertise:Maintain familiarity with providers preferred prep.


    What We Are Looking For In You
  • High School Diploma or Equivalent.


  • High School Diploma or Equivalent.


  • At least 2 years of related experience


  • At least 2 years of related experience


  • Excellent verbal and written communication skills.


  • Excellent verbal and written communication skills.


  • Strong problem-solving skills.


  • Strong problem-solving skills.


  • Exceptional interpersonal and customer service skills | 3+ years of professional experience.


  • Exceptional interpersonal and customer service skills | 3+ years of professional experience.


  • Experience with an EMR system is ideal, Epic experience is a plus.


  • Experience with an EMR system is ideal, Epic experience is a plus.


  • Ability to prioritize andmulti-task.


  • Ability to prioritize andmulti-task.


  • Ability to function well in a high-paced and at times stressful environment.


  • Ability to function well in a high-paced and at times stressful environment.


    Job Type: Full-time
    Salary: From $18.00 per hour
    Benefits:
  • 401(k)


  • 401(k)


  • Dental insurance


  • Dental insurance


  • Employee assistance program


  • Employee assistance program


  • Flexible spending account


  • Flexible spending account


  • Health insurance


  • Health insurance


  • Life insurance


  • Life insurance


  • Paid time off


  • Paid time off


  • Vision insurance


  • Vision insurance


    Schedule:
  • Monday to Friday 8:00am – 4:30pm

  • Day shift


  • Monday to Friday 8:00am – 4:30pm


    Day shift


    Education:
  • High school or equivalent (Required)


  • High school or equivalent (Required)


    Experience:
  • Microsoft Office: 3 years (Required)


  • Microsoft Office: 3 years (Required)


  • Customer Service: 3 years (Required)


  • Customer Service: 3 years (Required)


  • EMR systems: 1 year (Preferred)


  • EMR systems: 1 year (Preferred)


    Work Location: In person

    Qualifications

    Qualifications


    Qualifications
  • Excellent written and verbal communication skills
  • Excellent customer service skills are required
  • Experience working in a medical office
  • Ability to multi-task and work in fast-paced environment.
  • Detail-oriented
  • Basic understanding of healthcare plans
  • Be able to read and understand medical benefits.
  • Bilingual is a plus.

  • Education: High school diploma or equivalent
    Experience: 2-5 years of prior medical scheduling is preferred
    Requirements for Level I Status:

  • Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision.
  • Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision.

  • Performance Requirements:
  • Excellent communication skills, both written and verbal.
  • Proficient technical (computer) skills.
  • Ability to multi-task and prioritize.
  • Self-motivated with initiative.
  • Strong sense of ethics.

  • GI Alliance is an Equal Opportunity Employer. We are committed to creating an inclusive, welcoming, and equitable work environment. Our company values and celebrates the diversity of our physicians, staff and patients. We firmly believe our service is greatly enriched by our diversity of thought, experience, perspective, culture, and background.


    Please Note: All job offers are contingent on the successful completion of pre-employment criminal history check.


    NOTE: ALL APPLICATIONS MUST BE COMPLETED IN FULL FOR CONSIDERATION.

    No phone calls or agencies, please.


    EEO/AA-M/F/disabled/protected veteran

    Job Location

    Rocky Hill, Connecticut, 06067, United States
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    Job Location

    This job is located in the Rocky Hill, Connecticut, 06067, United States region.

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