NIAID Power Platforms Operations Manager at General Dynamics Information Technology – Bethesda, Maryland

Location: USA MD Bethesda
Full Part/Time: Full time
Job Req: RQ217736
Type of Requisition:
Regular

Clearance Level Must Currently Possess:
None

Clearance Level Must Be Able to Obtain:
None

Public Trust/Other Required:
MBI (T2)

Job Family:
Administration

Job Qualifications:

Skills:
Microsoft Azure, Microsoft Power Platform, Microsoft SharePoint
Certifications:
None
Experience:
7 + years of related experience
US Citizenship Required:
No

Job Description:

Operations Manager supporting NIAID's Enterprise Collaboration and Power Platform environments. This role oversees SharePoint On-Prem, SharePoint Online, Microsoft 365, Power Platform, Azure API Management, and end-user support operations. Ensures reliable platform performance, secure operations, and effective service delivery across BPIMB environments.

Key Responsibilities

SharePoint On-Prem & Online Operations

• Manage SharePoint services, configurations, backups, and updates
• Automate tasks using PowerShell and conduct regular system health checks
• Manage site collections, sharing controls, app catalogs, and migrations

Power Platform Administration

• Manage environments (Dev/Test/Prod), security roles, and DLP policies
• Implement ALM, CI/CD pipelines, and solution lifecycle management
• Support citizen developers and enforce governance frameworks

Azure API Management

• Configure API gateways, enforce security policies, and manage versioning
• Monitor and optimize API performance using Azure monitoring tools

Maintenance & Support

• Deliver timely maintenance, outages, and root-cause analysis
• Maintain SOPs and ensure documentation stays current in the OCICB Knowledge Base
• Oversee Tier 1 help desk support and application performance monitoring

Preferred Skills/Experience

• 7-12 years platform administration / end-user support experience
• Expert knowledge of SharePoint On-Prem, SharePoint Online, Microsoft 365, and Power Platform
• Experience with SPFx, Node.js, Power Fx, CSS/HTML/JS, and React
• Experience with Azure API Management and API gateway configuration
• NIH/HHS experience preferred (5+ years)
• Experience with HHS EPLC
• Strong troubleshooting, documentation, and operational leadership skills

OWN YOUR OPPORTUNITY
Explore a career at GDIT and you'll find endless opportunities to grow alongside colleagues who share your ambition to deliver your best work.

The likely salary range for this position is $113,347 - $153,353. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:
40

Travel Required:
Less than 10%

Telecommuting Options:
Hybrid

Work Location:
USA MD Bethesda

Additional Work Locations:

Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

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Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans