Programs Assistant at CONCERNS OF POLICE SURVIVORS, INC. – Camdenton, Missouri

GENERAL PURPOSE OF THE JOB:

The Programs Assistant is responsible for collectively working with the Programs Manager on the coordination and execution of the C.O.P.S. Weekends and Camps, C.O.P.S. National Police Survivors’ Conference, C.O.P.S. Kids/Teens & Day Care Programs and the C.O.P.S. Surviving to Thriving Conference.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Assist with the coordination of several programs/events each year.
• Collect, organize, and maintain files and documents, both paper and electronic.
• Process registrations in database, ensure accurate records and pull reports.
• Update program/event informational documents.
• Assemble and mail/email program/event packets and paperwork.
• Communicate with survivors, counselors, mentors, volunteers, and donors as needed.
• Develop program/event agendas including the scheduling of activities.
• Prepare and pack supplies for each program/event.
• Travel to programs/events and assist with executing them as planned.
• Update information in database after programs/events have concluded.
• Organize and put away supplies after each program/event as concluded.
• Compile program/event evaluations and compose evaluation summaries.

PERIPHERAL DUTIES:

• Occasional out of town travel to C.O.P.S. functions other than program/events.
• Assist other Departments on large group projects when needed.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

None

EDUCATION, EXPERIENCE, CERTIFICATES AND LICENSES:

High school diploma required. Prefer a minimum of one year of event planning and two years of office experience. Proficiency in Microsoft Word, Excel, Google platform and Windows 10.

SKILLS:

Problem Solving and Reasoning Ability: Ability to resolve problems in a timely manner and deal with a variety of situations where organization is required. Develop alternative solutions. Deal with a variety of situations where only limited instruction is offered.

Language Skills: Persuasive writing and strong verbal communications. Ability to speak effectively in person and on the phone to convey appropriate C.O.P.S image to callers and visitors.

Customer Service Skills: Manage difficult or emotional situations. Respond promptly to inquiries and needs of others. Respond to requests for service and assistance. Meet commitments.

Mathematical Skills: Ability to add, subtract, multiply and divide using whole numbers, common fractions, and decimals.

Computer Literacy: General knowledge of computers and software is necessary, including word processing, spreadsheets, e-mail, and database.

Interpersonal Skills: Ability to interact with team members, external customers, and executives.

RESIDENCE REQUIREMENTS: This is an in-person position, located at the National C.O.P.S. office in Camdenton, Missouri and a successful applicant must currently reside near or be willing to relocate to within a daily driving distance from the office.