Customer Service Rep / Admin Assistant at Honsador Lumber – Temecula, California

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• This position will be the center of initial customer contact to provide answers and redirection or follow up with our sales team.
• Responsible for general office duties such as office accounts payable, supply purchasing, inventory record keeping and reporting, and filing set up and maintenance.
• Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints, and follow-ups.
• Code and input customer orders, pricing information into the computer system, and schedule delivery of products.
• Accept payment and apply it to the appropriate customer account.
• Follow up on deliveries to ensure materials arrived complete and on time as promised.

Responsibilities:

• This position will be the center of initial customer contact to provide answers and redirection or follow up with our sales team.
• Responsible for general office duties such as office accounts payable, supply purchasing, inventory record keeping and reporting, and filing set up and maintenance.
• Respond to customer inquiries regarding product selection, placement of orders, requests for prices and quotations, scheduling of deliveries, complaints, and follow-ups.
• Code and input customer orders, pricing information into the computer system, and schedule delivery of products.
• Accept payment and apply it to the appropriate customer account.
• Follow up on deliveries to ensure materials arrived complete and on time as promised.
• Other duties as assigned.

Qualifications:

• Excellent communication and interpersonal skills
• Excellent computer skills (Microsoft Excel and Outlook)
• Effective time management and prioritization skills
• Ability to work in a fast-paced environment.
• Experience working in a team atmosphere.

Must take and pass drug test and consent to a background check