Office Manager at The Manufacturers'? Association – Manheim, Pennsylvania

Company in Manheim seeking a reliable, detail-oriented Office Manager to become an essential part of our growing team. In this role, you’ll be the glue that keeps our front office running smoothly—from processing invoice payments and supporting our nationwide network of buyers to collaborating with operations to ensure seamless shipping and customer satisfaction.

The ideal candidate is a proactive communicator who’s confident on the phone, thrives in organized chaos, and loves turning challenges into opportunities. If you're passionate about customer service, efficiency, and being part of a company on the move—this could be your perfect fit!

Perks

• $500 hiring bonus provided once 90 days of service have been achieved
• Paid time off
• 401(k) with company matching
• Weekly paychecks
• Workforce advocate with resource exploration & personal goal setting
• Holiday pay
• Employee referral program
• Professional & personal development opportunities
• Employee appreciation events
• Advancement opportunities
• Employee recognition programs
• Casual environment

**we do not offer health benefits**

Responsibilities & Duties

• This employee is comfortable with handling problem solving for our customers.
• This position is the lead point of contact for all matters specific to the customers and handles the response to all customer questions, concerns, and issues.
• Receives payment by cash and credit cards and runs all customer invoices.
• Coordinates the set up of shipment for customers via freight trucking.
• Ensures that all customer and shipping paperwork is error free and handled in a timely manner.

Qualifications & Skills

• Customer service experience
• Can compartmentalize stressful situations
• Ability to utilize Microsoft suite
• Quick and adaptable learner
• Organized
• Excellent communicator
• Team player with a positive attitude
• ‘Outside the Box’ thinker – problem solver

Work Schedule

Monday through Friday 8:00am – 5:00pm

Hourly Rate

$18.75 - $20.75