Human Resources Specialist in Richmond, Virginia at New Horizon Bank-National Association

About New Horizon

At New Horizon, we're building a bank that runs on grit, speed, and execution. We move fast, challenge assumptions, and obsess over doing things better—for our clients and for each other. This isn't a place for red tape; it's a place for builders. From client experience to operations, we're constantly pushing for smarter solutions. If you're energized by momentum, motivated by results, and excited to help shape the future of banking, you'll feel right at home.

General Job Summary

The Human Resources Specialist is responsible for supporting the day-to-day administration of the Bank's human resources operations. This role ensures the accurate execution of payroll, benefits administration, onboarding and offboarding, employee records management, and HR compliance. The HR Specialist works closely with leadership to provide exceptional employee support while maintaining confidentiality, accuracy, and compliance with employment laws and Bank policies.

Essential Duties and Responsibilities

HR Administration

• Coordinate employee onboarding and offboarding, including new hire paperwork, orientation, system access, and exit processes.
• Maintain accurate employee personnel files and HRIS records.
• Ensure HR documentation is organized, complete, and audit-ready.
• Assist with employment verifications, employee record requests, and HR reporting.

Payroll & Benefits Administration

• Process and coordinate payroll accurately and on schedule.
• Administer employee benefits, including enrollments, changes, and terminations.
• Serve as the primary contact for employee questions regarding payroll and benefits.
• Coordinate with benefit providers and payroll vendors to ensure accurate records and timely issue resolution.

Compliance & Employee Support

• Ensure HR processes comply with federal, state, and employment regulations, as well as Bank policies.
• Support policy administration and maintain required compliance documentation.
• Assist with HR audits and reporting requirements.
• Respond to employee questions regarding HR policies, procedures, and benefits.

Recruiting & Onboarding Support

• Assist with recruiting activities, including posting positions, scheduling interviews, coordinating candidate communications, and preparing offer documentation.
• Facilitate a positive onboarding experience for new employees and ensure all required documentation is completed.

• Knowledge of payroll processing, benefits administration, and HRIS systems.
• Strong understanding of HR practices, employment laws, and confidentiality requirements.
• Excellent organizational skills with exceptional attention to detail.
• Strong communication and customer service skills.
• Ability to manage multiple priorities while meeting deadlines.
• Proficiency in Microsoft Office and HR software systems.

Education and Experience

• Bachelor's degree in Human Resources, Business Administration, or a related field preferred.
• 2–5 years of Human Resources experience, including payroll, benefits administration, and employee onboarding.
• Experience working in banking, financial services, or another regulated industry is preferred.
• Experience with HRIS and payroll systems preferred.
• Demonstrated ability to handle confidential information with professionalism and discretion.