Patrol Guard in Fairfax, Virginia at Keymont Community Management

Position Summary: The Security Guard helps maintain a safe, secure, and welcoming residential community by controlling access, conducting patrols, responding to incidents, and providing professional assistance to residents, guests, contractors, and emergency personnel.

Primary Responsibilities

· Provide courteous, professional service and follow the established chain of command.

· Verify and control access for residents, guests, contractors, real estate agents, service providers, walkers, and bicyclists.

· Check BuildingLink and other approved authorization records before admitting visitors or contractors.

· Issue visitor passes and accurately record vehicle, license plate, unit, date, and time information.

· Allow only one vehicle through the entrance at a time and maintain orderly traffic flow.

· Conduct assigned patrols of buildings, hallways, doors, parking areas, the Community Center, amenities, and grounds.

· Use the patrol checkpoint wand and maintain accurate patrol and shift logs.

· Inspect common-area doors, lighting, equipment, vehicles, and grounds for hazards, damage, suspicious activity, or security concerns.

· Respond promptly to alarms, elevator calls, injuries, water leaks, power outages, and other emergencies.

· Contact 911 without hesitation when circumstances require emergency assistance and support responding personnel with access.

· Prepare clear, accurate, detailed incident reports and promptly notify management of significant events.

· Maintain assigned keys, phone, flashlight, patrol equipment, forms, and other community property.

· Exchange complete shift information with the incoming or outgoing guard and report unresolved matters.

· Follow all Sumner Village policies, post orders, emergency procedures, and confidentiality expectations.

Candidate Qualifications

· Dependable, punctual, observant, and able to remain calm under pressure.

· Strong customer-service, verbal communication, and written reporting skills.

· Sound judgment and the ability to follow detailed procedures consistently.

· Ability to use a mobile phone, web-based timekeeping, BuildingLink, and security equipment after training.

· Ability to work independently and coordinate effectively with other guards, management, maintenance staff, and emergency responders.

· Professional appearance and conduct appropriate for a residential community.

Schedule and Work Expectations

· Availability for assigned day, evening, overnight, weekend, and holiday shifts.

· Ability to walk patrol routes, remain alert throughout the shift, and work indoors and outdoors in varying weather conditions.

· Timely attendance, proper uniform, accurate timekeeping, and compliance with all site rules are required.