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Structured Operations Support Specialist in Philippines at Laminar

NewJob Function: Accounting/Finance
Laminar
Philippines, Philippines
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Job Description

Structured Operations Support Specialist

Looking for a role where you can make a real impact? Help us set new standards driving change that matters.

Join us and be part of a team where your insights will directly shape our strategic direction.

Read on!

(this will be a long write up but we like to give you all the details before you spend your time applying)

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We are Laminar Projects!
We are an award winning consultancy that implements technology to improve the delivery of complex construction projects. Improving construction strengthens the very foundation of human civilisation.(Watch our short film about it)
We also have a separate product team, Shape Construction, that takes the deep understanding of the projects we work on to develop construction management software products.
The core of all this is our true secret sauce; people. We only recruit kind and authentic people who are fast learners. We are deeply focused on designing a new type of place that is optimised for the flourishing of the people in the team first and foremost. This approach has allowed us to grow from just 2 people in 2017 to over 220 today and we are still very much at the beginning! Joining us isn’t just some “job”, we challenge you to be your best self in all aspects of life.
Our vision is designed to align how we operate with the fundamental aspects that enable anyone to have a fulfilled life:
- Connects us withmeaningful relationships
- Inspires us to develop ourselves to become better humans
- Empowers us to pursue our own learning adventures
4 core values for a good life
We believe a life of human flourishing is all about meaningful relationships with others and challenging yourself to create a positive impact. Our four core values are grow yourself, care about people, execute to greatness and build civilisation. This philosophy goes much deeper and you can see more on our website.
We are achieving this vision through the following two missions:
- To fully digitise the construction of human civilisation
- To create a new type of organisation that enables human flourishing while delivering a huge positive impact on society
Laminar Projects is proud to be recognized as one of the UK’s Best Workplaces in Construction, Engineering & Property™ for 2024! Join a team where learning, collaboration, and growth are at the core of everything we do, and where solving big challenges is part of the fun.
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The Role
Purpose of the role

We are seeking a structured, critical-thinking Operations Specialistwho thrives in a vibrant, hands-on and fast-paced environment. This pivotal role reports directly to theOperations Managerandwill be the driving force behindmaintainingsmooth daily operations, supportingourConsulting team.

Team

In ourOperations team, we get things done and enable everyone in the organisation to get things done too. OurOperations team covers a broad range of areas, including finance, administration, IT, compliance and strategic initiatives.

We providesupport to our ever-growing team ofConsultantsand contribute to the effective delivery of projects by managing,maintainingand executing operationaland administrativetasks,developing and managing operationalprocessesand systems,identifyingoptimisationopportunitiesand driving improvement initiatives.

Your top objectives
  • Toprovide daily supportby addressingourconsultants’requestsand executing Laminar Operations processes
  • Toidentifyimprovement opportunities in our operations and drive improvement initiatives
  • Be able to critically think through problems and come up with structured solutions
  • As part of ourOperations team, you will work closelywiththe different areas withinOperationsandother departments tooptimiseworkflows,developandrefineprocesses

Your top 5 responsibilities

  • Consultants Support:You willbe the go-to personin answeringand supportingourconsultants’questionsandrequests,helpingthem get up to speedanddeliver the best valuetoour projects

  • Project and Systems Setup:You willget the ball rolling bysetting up the systems and assets necessary for projects to start

  • Customer systems management& contract review and compliance:you will set up and manage our registration in customer systems and ensure wecomplywithour clients' administrative requirements. You will support the review of new project contracts, NDAs, travel insurances, certifications,highlight potentialrisks and ensure compliance withourstandards

  • Cross-functionalcollaboration & process improvement:you willbepart of our Operations team,working togetherin developingand managingscalable processes and systems, spotting new improvementopportunitiesand driving improvementinitiatives

  • Develop everyone:maximise the development of yourself personally and professionally, and educate our team to improve as well

YourCapabilities

Youare methodical,thorough, witha great senseof ownership,great attention to detailandstrong analytical skills.

You can understand the big picture (problem concept) andhave the ability tobreak any problem into small, actionable chunks.

Youthink in systems and are naturally inclined to convert repetitive tasks into processes.

You have excellentcommunicationand interpersonal skills to effectively interact at all organizational levels.

You are self-driven and passionate about learning and constantly developing yourself.

This role would suit an engineering, science or business graduate (or recent graduate)

As a candidate, you should have:
Must-Have (The fundamentals)

  • You know how to automate manual tasks with tools such as Make, Zapier, n8n, Power Automate

  • You use AI tools daily to streamline your work and increase your effectiveness

  • Ability to think critically and solve problems in a structured way

  • You have a service-oriented attitude.

  • You are a systems-thinker with a focus on accuracy and compliance.

  • You have high self-agency and a strong ownership mindset.

  • Communication:Precise and structured communicator, both written and verbalinEnglish

  • Leadership:Desire to, and the ability to, workautonomouslyin a highly collaborative yet fully distributed, global team environment(get-things-done)

  • Impact:Strong desireto solve tough problems and share learnings with others

Nice to Have (If you don’t have it now you will after joining)

  • Experience in an operational or support role, where you had to follow and contribute to set up of operational processes

  • Able to autonomouslyset up and manage automated workflows and AI-based solutionsand createhigh-qualitystandard operating procedures

  • Communication:Assertive communicator, able to influence andgain buy-in frompeersandsenior leaders

  • Leadership:Ability toeffectivelywork autonomously and with self-motivation and self-direction

  • Impact:A track recordof implementing scalable and repeatable solutionsthat had a significant positive impact

Laminar isn’t the place for you if any of the following is true:
- You want an easy, chilled-out role without much challenge
- You like to be the smartest person in the room
- You don’t like continuously receiving honest candid feedback
- You prefer to do your own thing rather than work with a team
At Laminar we value diverse experiences and perspectives, empowering each member to contribute their unique expertise towards our collective success, so if you don’t think you meet all the criteria but still are excited about this role we encourage you to apply anyways!
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Salary and Benefits
Standard Stuff
- Competitive salary dependent on location and capability
- Paid Annual + statutory Bank Holidays
- Health Insurance Scheme. Comprehensive private health coverage – for you and your family. Because your well-being is our priority
- Bonus Scheme. As a permanent member of the team, you’ll share in our success. Our annual bonus is designed to reward both the now and the future – with a flexible mix of cash and high-growth equity that you choose. Bonuses are discretionary and based on performance
- Professional body membership. One fee covered per year – so you can stay connected to your field and develop your craft
The Life-Changing Stuff
- In-house coaching: Regular 1:1 coaching sessions, fully confidential, to help you navigate challenges, build self-awareness, and grow intentionally – professionally and as a human being
- Flexibility: Getting things done is what really matters, not what time of day you do it. That means you don’t have to ask permission for things like picking up your kids or going to the doctor, just keep your team in the loop if you think they will be affected.
- Grow your whole self: Our leaders are more like coachesand one of our mainobjectivesis to give 5 years’worth of learning and development for every 1 year with us. You have a coach, mentor, well-being therapist and a development-orientated environment: That’s literally what our vision is all about and the primary reason Laminar exists.
- Be surrounded by the best: We only hire and retain the very best people. You might be used to being the smartest in the room but that won’t be the case in Laminar. You will be surrounded by people you can learn from. We are 100% meritocratic so fast progression is the norm. You will be supported to excel in whichever areas you are most interested in! With Laminar, development is unbounded
- Long-term impact: We are focused on solving the biggest issues in construction project delivery in a way that can spread and outlast us
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Application
We get thousands of applications so please write us a letter as part of your application explaining:
- Why do you want to join us?
- If you joined, where do you think you could make the most impact and how?
We aren't a giant faceless corporation; we really care about the people who want to join our team so all applications will be read thoroughly by our key leaders.
In terms of application, we usually start with an intro call to tell you whatwe areall about in a casual conversation. That helps you to know us a bit better and tell us a bit about yourself.

Laminar Careers Videos

Job Location

Philippines, Philippines

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