MDR Associate Analyst (Night Shift) - Hybrid Cork, Ireland in Cork, Colorado at Malwarebytes Inc.

About ThreatDown

ThreatDown is a leader in elite Managed Detection and Response (MDR), purpose-built to empower resource-constrained security teams with high-efficacy protection, without the complexity. As attacks grow faster and more automated, ThreatDown pairs proprietary AI and threat research with analyst judgment to deploy in minutes to deliver high-efficacy protection. Recognized by MRG Effitas, AVLab, and G2, ThreatDown scales security operations to intercept sophisticated attacks at the speed of modern threats. At ThreatDown, you’ll join a team driven by innovation, resilience, and a passion for empowering businesses to thrive securely. If you're ready to make a real impact in cybersecurity, we’d love to meet you.

ThreatDown is looking for..

We want somebody with a real passion for defending the cyberworld. You’ll be part of a team providing professional cybersecurity services for ThreatDown customers, helping to defend and remediate against all manner of cyber threats. It’s more than a job, it’s a mission.

ThreatDown MDR Associate Analysts detect, contain, and remediate advanced threats to protect our customers. You will be primarily focused on real-time incident detection, validation, remediation, and reporting. To succeed in this role, you must demonstrate strong curiosity, advanced research capabilities and a proactive commitment to staying current with evolving cybersecurity threats and technologies.

Compensation: 55,000 Euro

Work Schedule: Wednesday - Sunday (11pm - 9:00am)

What You Will Do:

• Support 24/7/365 Managed Detection and Response efforts:
• • Monitor and analyze log data and/or alerts generated by ThreatDown security technologies in real-time; escalate and report validated security incidents to our customers.
  • Investigate and validate alerts.
  • Handle incidents as defined in playbooks and standard operating procedures and advise our customers on remediation actions.
  • Escalate difficult or complex issues to more experienced staff, as appropriate.
  • Prepare incident reporting for customers outlining the threat, its characteristics, and possible remediation activities.
  • Provide peer review for incident reporting.
• Manage and track customer issues and requests.
• Identify opportunities for process improvement.
• Handle situations in a productive and professional manner.
• Support the development of the SOC through project work.

Skills You'll Need to Have:

• Bachelor's Degree (or equivalent) required in Cybersecurity, Computer Engineering, Information Security, Computer Science, or a related technical discipline (or 2+ years of related experience).
• Ability to gather and analyze information in a methodical and efficient manner, develop a clear understanding of ongoing activity, and make sound, evidence-based decisions.
• Ability to be self-directed, taking initiative and executing tasks independently.

• Some knowledge of Windows, MacOS and Linux environments.
• Understanding of IP networking, IT security and network security fundamentals.
• Excellent verbal and written communication skills and collaborative attitude.

• Ability to work in a team-oriented, collaborative environment with a high level of analytical and problem-solving abilities.
• Customer service and interpersonal skills.

• Ability to maintain confidentiality with sensitive data.

Nice to Have Skills:

• Familiarity with standard productivity software and communication tools including word processing applications, e-mail, Slack, Discord, Zoom, etc.
• Relevant industry certifications such as CompTIA Security+, EC-Council CSA, CySA+, ISC2 CC, etc.

Perks & Benefit:

• Comprehensive medical, dental, and vision insurance coverage

• Employee Referral Bonus Program 

• Wellness programs  

• Comprehensive Time Off policy

• An opportunity to do something great for yourself and the world!

(Benefits and Perks subject to change by country/region)