Maintenance Technician in Arden, North Carolina at ThriveMore

Summary: The Maintenance Technician is responsible for maintaining the safety, functionality, and appearance of the community’s buildings, equipment, and grounds. This role performs routine maintenance, repairs, and preventative tasks to support a safe, comfortable, and well-maintained environment for residents, team members, and visitors. The Maintenance Technician responds to work orders, assists with emergency situations, and performs duties in accordance with facility policies, safety standards, and applicable regulatory requirements.

Essential Functions

• Complete assigned work orders in a timely and accurate manner, documenting completion according to department procedures.
• Perform general maintenance and repair tasks, including minor plumbing, electrical, HVAC, carpentry, painting, and grounds upkeep.
• Conduct routine inspections and preventative maintenance to ensure equipment, resident rooms, and common areas remain in safe working condition.
• Properly use, operate, clean, and store maintenance tools, equipment, and supplies.
• Maintain janitorial closets, tool storage areas, and equipment in an organized and safe condition.
• Assist with cleaning and maintenance of wheelchairs, garbage cans, and other shared equipment as assigned.
• Respond to maintenance needs during inclement weather and participate in snow removal or weather-related response as required.
• Assist with emergency response situations, including alarms, safety incidents, and resident evacuations, as trained.
• Interact professionally and cooperatively with residents, families, visitors, and staff while performing maintenance duties.
• Follow all safety, security, infection control, hazardous materials, and universal precaution policies and procedures.
• Maintain confidentiality of resident and facility information at all times.
• This position is designated as essential to the operations of the organization. Team members in this role may be required to report into work (on-site at the community) during emergencies, inclement weather, or other situations when the organization remains operational.
• Comply with all company policies, procedures, and applicable laws, including HIPAA and the Code of Conduct, completing required training and reporting concerns promptly.

Physical Demands

• Always required to stand, walk, bend, reach, and use hands and arms to perform maintenance tasks.
• Frequently required to lift, carry, push, or pull objects up to 50 pounds; occasionally heavier with assistance (up to 150 pounds using equipment or team support).
• Frequently required to climb stairs, ladders, kneel, crouch, crawl, and work in confined or awkward positions.
• Always required to use manual dexterity to operate hand tools, power tools, and maintenance equipment.
• Always required to use visual acuity to read gauges, labels, work orders, and safety signage, and to inspect equipment and facilities.
• Frequently required to use auditory acuity to respond to alarms, verbal instructions, and environmental cues.
• Frequently required to concentrate on tasks involving moderate detail with occasional interruptions.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment

• Always works indoors within resident rooms, common areas, and facility spaces.
• Frequently works outdoors on facility grounds and during seasonal weather conditions.
• Frequently exposed to dust, cleaning chemicals, noise, and mechanical or electrical equipment.
• Occasionally exposed to extreme temperatures, uneven surfaces, and minor physical hazards.
• Occasionally exposed to bodily fluids when working in resident care areas; appropriate PPE provided.
• Frequently works independently with limited supervision while adhering to safety protocols.
• Must follow all safety, security, infection control, and emergency response procedures at all times.

Qualification Requirements

• High school diploma or equivalent (GED) required.

Preferred Qualifications

• Prior experience in maintenance work preferred.

Knowledge, Skills and Abilities

• Working knowledge of general maintenance practices, tools, and equipment.
• Ability to perform basic repairs related to plumbing, electrical systems, HVAC units, and building maintenance.
• Understanding of workplace safety practices, infection control standards, and hazardous materials handling.
• Ability to read and follow written instructions, work orders, and safety guidelines.
• Strong problem-solving skills and ability to prioritize tasks independently.
• Effective communication skills to interact respectfully with residents, team members, and leaders.
• Ability to work both independently and as part of a team.
• Demonstrated dependability, flexibility, and willingness to respond to urgent maintenance needs.