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Assistant Manager, Event Technology in Warrensburg, Missouri at University of Central Missouri

Recently UpdatedSalary: $47000 - $47000Job Function: Executive/Management
University of Central Missouri
Warrensburg, Missouri, 64093, United States
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Job Description

The University of Central Missouri is an equal employment opportunity employer
Salary
$47,000.00 Annually
Location UCMO - Warrensburg, MO
Job Number 999753
Division Conference Services
CategoryMiscellaneous / Electronics / Higher Education

Description

The focus of this position is to coordinate, provide technical support, and supervise student with set-up and take-down of equipment for all events held at the University and coordinated by Meeting and Conference Services. The position is also responsible for maintaining, operating, and servicing audio visual equipment owned or operated by Meeting and Conference Services to include speakers, projectors, microphones, mixers, amplifiers, screens, televisions, digital signal processors, graphic equalizers, and other equipment purchased in the future. This individual will hire, train, and manage the student staff. He/she well as be part of an "on call" rotation for support under Meeting and Conference Services both weekdays and weekends and assist with all events held on campus during that time. In addition, he/she is on call for technical support during weekdays and weekends. He/she will field students' questions regarding event setup, equipment, and technical assistance. This position holds authority over the Audio-Visual Department in the absence of the Manager of Event Technology & Operations. The MACS AV Students will report to this individual.

Examples of Duties

Audio Visual Technician responsibilities to include: -45%
  • Coordinate and provide technical support as assigned to include set-up and take-down of equipment for all events coordinated by Meeting and Conference Services.
  • Selection of equipment for each event and utilize available resources to provide the best possible service.
  • Assemble audio/visual systems for major events, maintain equipment owned and operated by Meeting and Conference Services and suggest repairs and/or acquisitions when necessary.
  • Perform trouble shooting, routine repairs and suggest the acquisition of necessary tools, machinery, and/or diagnostic equipment.
  • Participate in weekly meetings with Service Centers and other staff to discuss current issues, upcoming events, and training/developmental concerns.
  • Provide on-site supervision of high-profile events that rely on industry standard supporting including Board of Governors, President's Meetings, Admission Days, major guest keynote speakers, commencements, and any other large-scale events that represent the University
  • Serve as technical authority for audio visual needs for the university.
  • Utilize 25Live to assist with any office needs, including processing events to the proper coordinator and communicating with clients to ensure they are staying up to date with their event status.
  • Continued education expected to meet current industry standard in AV; travel to maintain standards may be necessary

Supervision to include: -35%
  • Serve as the coordinator of the hiring and on-boarding program for the Audio-Visual Student Techs.
  • Management of hiring, scheduling, supervising, training, and evaluating student employees assigned to provide technical support for events sponsored by the University and delegated to MACS . Supervise and monitor students that provide technical support for events.
  • Assist with the yearly updating and creating of new print and media student employee training material.
  • Schedule the Audio-Visual Techs shifts utilizing the WhenToWork software.
  • Monitor day to day event operations from setup to teardown. Monitor and troubleshoot during events.
  • Conduct meetings with staff and provide instructional materials, updates, audits as needed.
  • Co-plan and facilitate a training program for MACS student employees each semester.

On Call/Customer Service/Public Relations to include: -10%
  • Meet daily with university administrators, faculty, students, and off campus clients. Acts as a positive University representative when solving problems between university service centers and clients.
  • Serve as the primary point of contact between clients and the University for technical AV needs.
  • On-call one weekday evening a week and an average of one weekend per month for all MACS Events. On call evening and weekends to provide on-site assistance for event planners during events.
  • While on call, must make independent decisions regarding all MACS events. These decisions must be made in a quick, yet well thought-out manner. These decisions may result in expenses for the client, MACS or other University departments.
  • Meet clients at assigned events and provide the best possible service to include assistance with audio visual equipment, tables, chairs, podium, food items, etc.
  • Use available resources and/or communicate needs of clients to Event Coordinators, Sodexo, Custodial Staff, etc.
  • Must provide on-site assistance for larger and high-profile events. This is in addition to the on-call schedule.
  • Autonomy to commit up to $10,000 worth of university property and services.
  • Report problems and/or issues incurred at assigned events to include incorrect and/or inadequate set-up, failure of equipment, and clients' concerns.
  • Provide remote assistance & support to AV student workers evenings and weekends by troubleshooting technical issues to ensure successful event outcomes. Must be available by phone.

Audio visual maintenance to include: -5%
  • Schedule & perform maintenance to public address systems at the University to include the Audrey Walton Stadium, Crane Stadium, the Multipurpose Building, Hendricks Hall, the Elliott University Union, the University Chapel and South Rec.
  • Perform maintenance and repairs on MACS portable equipment as needed.
  • Identify technical equipment needs and put forward recommendations to ensure inventory remains relevant, supply avoids shortages, and gear is replaced and properly surplused that could allow event issues to surface.
  • Research and study upcoming relevant equipment that could improve any aspect of event technology


Database management to include: 5%
  • Assist with maintaining and upgrading diagramming software elements to ensure accuracy and functionality of the system.
  • Assist with the yearly audits of the 25Live Database - ensuring locations, permissions, resources are properly documented and MACS Key - conduct yearly audit of MACS key system, these keys access event spaces & classrooms.
  • Perform any other duties as directed by the Manager of Event Technology & Operations and the Director of Meeting and Conference Services.


Typical Qualifications

Education:
  • Bachelor's degree in music technology, digital media productions or related field.
Education may be substituted for experience or experience may be substituted for education based on the following equivalencies: AA = 2 years; BA/BS = 4 years; MA/MS = 6 years; PhD = 8 years.

Experience:
  • Two (2) year of experience operating, maintaining, and repairing audio visual equipment to include speakers, projectors, televisions, etc. required.
  • One (1) year experience assembling audio/visual equipment preferred.


Supplemental Information

Environmental Factors: Excessive standing and/or walking, Exposure to extreme temperatures, Exposure to heights, Exposure to loud noises

Physical Requirements: lift 75 lbs

Special Instructions:

Full-time staff & 12-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks paid vacation per year; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

9-month faculty benefits-eligible position: Benefits include competitive salary; health, dental, vision, life insurance, AD & D, long-term disability; 3 weeks of accrued sick leave per year; 13 paid holidays; retirement; and generous education assistance for an employee, spouse and dependent children taking classes at UCM.

Part-time benefits-eligible positions: Benefits include generous education assistance for the employee.

Temporary, adjunct, student employment, or graduate assistant positions: Benefits are not included.

Completed UCM online application for employment required. Incomplete applications will not be considered.

A review will begin immediately and continue until filled unless indicated otherwise.

NOTE: A background check is required for the selected candidate of all staff, faculty, adjunct, and temporary positions and any job offer is contingent on the results of this check. Student employees and graduate assistants do not require a background check to be conducted prior to employment.

The University of Central Missouri is an Equal Opportunity Employer.
Benefits

Our faculty and staff are the university's most valuable asset, and our goal is to provide a robust Total Rewards Program designed to help them maintain a happy, healthy, and productive lifestyle.

Highlights from UCM's total rewards package for full-time employees include:
  • 30.25% (staff) and 6% (faculty) defined retirement contribution, paid by the university;
  • Voluntary Tax-Sheltered Annuity (TSA) programs (403(b) and 457(b)) that allow eligible employees to make additional pre-tax contributions to a retirement plan;
  • Employees can earn up to full tuition (15 credit hours) for themselves per academic year. Full-time employees are also eligible for up to $175 towards non-credit courses each fiscal year. Employees can earn up to full tuition for their dependents;
  • Comprehensive medical, dental, and vision plans that begin on the first of the month following your date of hire. Basic dental and vision insurance paid at 100% by the university;
  • Available Health and Dependent Flexible Spending Accounts;
  • University-paid basic life insurance (including accidental death and dismemberment) and short-term and long-term disability insurance coverage;
  • Generous leave accruals that begin accruing on your start date, plus 14 paid holidays per year.
  • The UCM Childcare Center on the Warrensburg campus can provide faculty, staff, and students quality care for their children ages six weeks to 10 years.
  • The Student Recreation and Wellness Center (SRWC) is free for all employees and is located on the Warrensburg campus.
  • An Employee Assistance Program is available to all employees and their immediate family members to help assist with personal challenges you may face in your daily life;
  • UCM offers an Employee Discount Program through Working Advantage.
To learn more about the wonderful benefits available as a University of Central Missouri employee, visit our benefits page!

Job Location

Warrensburg, Missouri, 64093, United States

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