Assistant Property Manager in Little Rock, Arkansas at Moses Tucker Partners

Summary:
This position is primarily responsible for assisting the Property Manager in maintaining all aspects of property operations, with a concentration on the accounts payable and account receivable functions of the property, and planning and measuring property goals.

Essential Duties and Responsibilities:
Assists Property Manager in the initiation and management of all core business processes including resident relations, maintenance needs budgeting, accounts receivable, accounts payable, and vendor relations.
Answers incoming phone calls professionally and handles accordingly, whether the caller is a prospective resident, a resident, an internal Company team member or a vendor.
Takes resident/tenant service requests in a complete and accurate manner, route them to maintenance for prompt processing and conduct follow-ups.
Physically inspects the property when on grounds, pick up litter and report any service needs to the maintenance team.
Manage the preparation of and give approval on accurate tenant billings.
Obtain aging report and deliver standard correspondence to address tenant delinquencies.
Follow up on all delinquencies using Moses Tucker or client directed policies.
Prepare portions of the monthly financial statement and code property invoices.
Prepare POA minutes.
Prepare aspects of annual budget preparation.
Participate in performance oversight of all service contractors who perform contract services.
Prepare lease abstract for new tenant files, prepare monthly rent roll
Review maintenance work orders and ensure work is completed.
Ensure that all property files are prepared and maintained in orderly and logical manner including leases and contracts.
Act in Property Manager capacity as needed.
Completes other projects as assigned.

Competencies:
Adaptability - Accept criticism and feedback. Adapt to changes in the work environment. Change approach or method to best fit situation. Manage competing demands.
Communications - Exhibit excellent listening and comprehension. Express ideas and thoughts verbally and in written form. Keep others adequately informed. Select and use appropriate communication methods.
Customer Service - Display courtesy and sensitivity. Manage difficult or emotional customer situations. Meets commitment deadlines. Respond promptly to customer needs. Solicits customer feedback to improve service.
Problem Solving - Develop alternative solutions. Gather and analyze information skillfully. Identify problems in a timely manner. Resolve problems in early stages. Work well in group problem solving situations.
Teamwork - Balance team and individual responsibilities. Contribute to building a positive team spirit. Exhibit objectivity and openness to others' views. Give and welcome feedback. Put success of team above own interests.

Other Skills and Abilities:
Excellent judgment and discretion: ability to handle multiple priorities simultaneously, meet deadlines, and handle work-related stress is required.
Friendly, courteous, service-oriented, professional, and outgoing.
Remain calm and professional in stressful situations.
Detail oriented while maintaining an extremely professional attitude.
Must be able to work independently and productively with minimum supervision.
Recognize problems, identify possible causes and resolutions.

Job Type: Full-time

Benefits:
401(k)
401(k) matching
Dental insurance
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance

Education:
High school or equivalent (Preferred)

Experience:
Property management: 1 year (Preferred)