Administrative Assistant in Little Rock, Arkansas at Moses Tucker Partners

Job Summary

Moses Tucker Partners is seeking a highly organized, detail-oriented, and professional Administrative Assistant to support our Property Management Team. This position is responsible for providing administrative and operational support, maintaining accurate records, assisting with tenant and vendor communications, and helping ensure the efficient daily operations of our managed properties.

The ideal candidate will possess excellent communication and organizational skills, strong attention to detail, and the ability to manage multiple priorities in a fast-paced environment. A minimum of two years of administrative experience is preferred and Proficiency in Microsoft Office is required.

Essential Duties and Responsibilities
- Provide daily administrative and operational support to the Property Management Team.
- Answer and direct incoming phone calls in a professional and courteous manner.
- Communicate effectively with tenants, vendors, property managers, and other team members.
- Receive, document, and coordinate tenant maintenance requests, including follow-up to ensure timely completion.
- Prepare and maintain professional correspondence, reports, spreadsheets, and other property-related documents.
- Assist with tenant billing, accounts receivable, accounts payable, and vendor invoice processing.
- Assist with tracking tenant delinquencies and preparing follow-up correspondence.
- Maintain accurate and organized electronic and physical property files, including leases, contracts, and vendor documentation.
- Assist with preparing monthly reports, rent rolls, lease abstracts, and other property management documentation.
- Prepare meeting agendas, minutes, and correspondence for Property Owners Associations (POAs).
- Assist Property Managers with annual budget preparation and expense tracking.
- Coordinate with vendors and service contractors regarding property maintenance and operational needs.
- Review and track maintenance work orders to assist with timely completion.
- Assist with general office operations, data entry, document management, and special projects.
- Perform other duties as assigned.

Required Qualifications
- Minimum of two years of administrative assistant or professional office support experience.
- Intermediate proficiency in Microsoft Excel, including creating and formatting spreadsheets, using basic formulas and functions, sorting and filtering data, and maintaining accurate records.
-Proficiency in Microsoft Office Suite, including Word, Outlook, and PowerPoint.
- Excellent written and verbal communication skills.
- Strong organizational and time management skills with exceptional attention to detail.
- Ability to prioritize tasks, manage multiple responsibilities, and consistently meet deadlines.
- Strong computer skills and ability to learn new software systems quickly.
- Professional demeanor with excellent customer service skills.
- Ability to work independently with minimal supervision while collaborating effectively with a team.
- Ability to handle confidential and sensitive information with discretion.
- Strong problem-solving skills and sound judgment.
- High school diploma or equivalent.

Preferred Qualifications
- Previous experience in property management, commercial real estate, or a related industry.
- Experience with property management software, particularly AppFolio.
- Familiarity with accounts payable, accounts receivable, billing, and general office accounting procedures.
- Experience preparing reports, meeting minutes, and professional business correspondence.
- Valid driver's license.

Key Competencies
- Organization & Time Management: Effectively prioritizes competing demands while maintaining accuracy and meeting deadlines.
- Communication: Demonstrates professional and effective written and verbal communication.
- Customer Service: Maintains a friendly, courteous, and responsive approach when interacting with tenants, vendors, and coworkers.
-Attention to Detail: Ensures accuracy and completeness in documentation, reporting, and data entry.
-Adaptability: Adjusts priorities and responds effectively to changing business needs.
-Teamwork: Collaborates with colleagues and contributes to a positive and productive work environment.
-Problem Solving: Identifies issues, evaluates possible solutions, and takes appropriate action.

Benefits
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance

Schedule: Full-Time
Work Location: In Person

Moses Tucker Partners is an Equal Opportunity Employer.