Senior Liability Claims Analyst in Egg Harbor Township, New Jersey at Coventry

Coventry

Senior Liability Claims Analyst

US-NJ-Egg Harbor Township

Job ID: 24-17141

Type: Regular Full-Time

# of Openings: 1

Category: Customer Service & Support

Mitchell International, Inc.

Company Overview

The Enlyte Family of Businesses

Mitchell | Genex | Coventry

Enlyte is the parent brand of Mitchell, Genex and Coventry, an organization unlike any other in the Property & Casualty industry, bringing together three great businesses with a shared vision of using technology innovation, clinical services and network solutions to help our customers and the people they serve. Our suite of products and services enable our employees to help people recover from challenging life events, while providing opportunities for meaningful impact and career growth.

Job Description

Must be in the Egg Harbor, NJ, Philadelphia, PA or Wilmington, DE area

• Promptly investigate all assigned claims for coverage, liability assessment and damages. Understands concepts of coverage, policy interpretation, exposure recognition and liability determination to analyze and move claims toward resolution using Best Practices.

• Investigate claims by interviewing claimants and witnesses, establish claim reserves, handle evidence, obtain evidence, obtain and interpret official reports, medical reports and claim forms, and attend/participate at mediation, trials or hearings.

• Negotiate and settle claims, set reserves and manage litigation within client service parameters and authority levels by obtaining demands and making offers to claimants.

• May present evidence at legal proceedings.

• Direct appraisal and/or inspection of damaged property.

• Report all serious injuries/liability issues and potential large loss claims to the client and/or reinsurer based upon the criteria provided by the client.

• Document plan of action in the claim system and set appropriate diaries.

• Manage diary and complete tasks to ensure that cases move to the best financial outcome and timely resolution.

• Close all files as appropriate in a timely and complete manner.

• Maintain closing ratio as directed by management team.

• Attend/participate at mediation, trials or hearings.

• Attend external client meeting/seminars

• Routinely interact with clients, claimants, attorneys, investigators, experts and other vendors.

• Complete PARs (payment authorization request) when applicable.

• Comply with all excess and reinsurance reporting requirements; manage self-insured retention reporting.

• Communicate effectively, verbally and in writing with internal and external parties on a wide variety of claims and account-related issues.

• Provide a high degree of customer service to clients, including face to face interactions during claim reviews, meetings and similar account-specific sessions.

• Provide assistance with company education and training.

• Perform other duties as required.

Qualifications

Education

High School diploma or Equivalent required

Experience

• At least 3-4 years of experience in an insurance, and/or legal related industry

• At least 3-4 years of experience handling liability claims required; more experience may be required depending upon complexity of claim pending.

• Completion of liability training courses internally and/or externally in all significant areas affecting liability claims handling and practices.

• Liability licenses, certifications, awards preferred.

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $59,732 - $82,014 annually, and will be based on a number of additional factors including skills, experience, and education. The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability. Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. #LI-MC1​​​​​​​#COV