CLINICAL PROGRAM SPECIALIST - QUALITY at owensboroworkdaytest – Owensboro, Kentucky

CLINICAL PROGRAM SPECIALIST - QUALITY

Job Summary
Provides oversight, consultation, research, management, and education in performance improvement and patient safety. Job Responsibilities

• Coordinates activities and projects to meet organizational and regulatory agency goals and monitors local, state, and federal regulations.
• Maintains awareness of current trends, practice changes, and research findings related to program.
• Collects and performs statistical analysis, interpretation, and dissemination of data related to program.
• Employs performance improvement methodology, tools, and techniques in a clinical environment in order to achieve organizational goals.
• Manages projects and multidisciplinary teams serving as the expert resource providing consultation and support for improvement initiatives in order to accomplish measureable quality outcomes.
• Partners with leadership across the organization to educate/train, communicate, standardize, sustain, and facilitate the implementation of process improvement and safety principles.
• Studies existing conditions related to the issue/event presented and analyzes for causes and possible needed changes to improve quality and safety.
• Assists leaders in the development, implementation, and monitoring of key performance measures for identified improvement projects and safety initiatives.
• Collaborates with leaders in implementing and reviewing measures of effectiveness for cause analysis action plans.
• Coaches team members on the use of improvement tools such as run charts, pareto charts, Error Prevention Tools, Issue Investigation Tool, and Learning From Defects Tool.
• Serves as the data administrator for assigned databases and utilizes the databases as a resource for benchmarking to drive improvement.
• Rounds with leaders in assigned areas to assess practice, collect data, build relationships, and coach team members on best practices.
• Analyzes information related to medical practice patterns and makes recommendations to quality department leaders to support ongoing professional practice review, reappointment, peer review, and other reviews as assigned.
• Conducts investigations and cause analyses as assigned.

Qualifications

• Bachelor's degree or higher in Nursing required upon hire
• A minimum of 3 years' relevant experience required
• RN - Licensed as a Registered Nurse. Eligible to practice nursing in the State of Kentucky required upon hire AND
• CPHQ - Certified Professional in Healthcare Quality through National Association for Healthcare Quality (NAHQ) required within 36 months of employment in this position OR
• CPPS - Certified Professional in Patient Safety through Institute for Healthcare Improvement (IHI) required within 36 months of employment in this position

Skills and Attributes

• Requires critical thinking skills and decisive judgment.
• Works under minimal supervision.
• Must be able to work in a stressful environment and take appropriate action.
• Requires a strong understanding of concepts, practices, and procedures related to process improvement, human factors, safety principles, and change management.

Physical Demands

• Standing: Occasionally
• Walking: Occasionally
• Sitting: Frequently
• Lifting 0-25 lbs: Rarely
• Lifting 25-75 lbs: Never
• Lifting over 75 lbs: Never
• Carrying 0-25 lbs: Rarely
• Carrying 25-75 lbs: Never
• Carrying over 75 lbs: Never
• Pushing/Pulling 0-25 lbs: Rarely
• Pushing/Pulling 25-75 lbs: Never
• Pushing/Pulling over 75 lbs: Never
• Climbing: Rarely
• Bending/Stooping: Rarely
• Kneeling: Rarely
• Crouching/Crawling: Rarely
• Reaching: Occasionally
• Talking: Frequently
• Hearing: Occasionally
• Repetitive Foot/Leg Movements: Never
• Repetitive Hand/Arm Movements: Frequently
• Keyboard Data Entry: Frequently
• Running: Never
• Vision: Depth Perception: Frequently
• Vision: Distinguish Color: Frequently
• Vision: Seeing Far: Frequently
• Vision: Seeing Near: Frequently

Owensboro Health Core Commitments
INTEGRITY - We conduct ourselves with a high level of responsibility, reliability and honesty because we take seriously the trust of our patients and coworkers.

RESPECT - We value and accept the unique talents and contributions of every patient, customer and team member in the Owensboro Health community.

TEAMWORK - We build a spirit of connectivity and fellowship by striving together to overcome obstacles, surpass goals, celebrate accomplishments and plan the future.

INNOVATION - We foster original ideas and creative solutions that improve our daily work and promote the mission of Owensboro Health.

SERVICE - We focus on service to patients, customers and team members by anticipating their needs, thoughtfully meeting those needs and continually improving the quality of everything we do.

EXCELLENCE - We reach beyond basic expectations to expand our knowledge and awareness, produce exceptional work and provide outstanding service.