Shop Foreman in Oakland Park, Florida at Matheny Motors

Shop Foreman Duties

• Supervise fire and rescue apparatus technicians, installers and mechanics, ensuring productivity targets are met
• Assign jobs based on technician skill level (engine, electrical, hydraulics, etc.)
• Oversee diagnostics and complex repairs (engines, transmissions, aftertreatment systems like DEF/DPF, fire pump and electrical failures)
• Ensure timely turnaround to minimize truck downtime
• Perform final quality checks on completed work
• Assist technicians with troubleshooting difficult mechanical and electrical issues
• Coordinate road service and emergency repairs when required
• Enforce DOT compliance, safety regulations, and shop procedures
• Maintain shop organization, cleanliness, and safe working conditions
• Performs other duties as assigned

Service Writer Duties

• Greet customers, engineers, and fire/ rescue fleet clients to assess service needs
• Open and manage detailed work orders for fire and rescue apparatus repair/ service
• Accurately document complaints, diagnostics, and repair requirements
• Provide clear estimates for labor, parts, and downtime
• Communicate repair status updates to customers and fleet managers
• Prioritize jobs based on urgency (road calls, breakdowns, fleet schedules)
• Handle repair orders, technician repair order hour reporting, technician efficiency and warranty documentation
• Work with parts suppliers to ensure fast availability of components

Required Qualifications

• High school diploma or equivalent
• Emergency Vehicle Technician certification in management strongly preferred or the ability to obtain within 6 months
• 5+ years of diesel/truck repair experience (Class 6–8 trucks)
• 2+ years in a leadership or foreman role (preferred)

Strong understanding of:

• Diesel engines (Cummins, PACCAR)
• Air brake systems
• Electrical and diagnostic systems
• Emissions systems (DEF, DPF, SCR)
• Fire and Rescue apparatus systems
• Fire Pumps
• Experience with shop management or CDK fleet maintenance software
• Strong customer communication, especially with fleet operators and drivers
• Leadership and team coordination skills
• Ability to manage high-pressure, delivery deadline-driven environments
• Solid diagnostic and mechanical problem-solving skills
• Time management and prioritization (downtime-focused mindset)
• Attention to safety and regulatory compliance

Physical Requirements

• Ability to stand, walk, and work on the shop floor for extended periods
• Lift up to 75 lbs occasionally
• Exposure to noise, diesel fumes, grease, and varying weather conditions
• Work Environment
• Fire and rescue apparatus repair facility
• Mix of office/service counter and shop floor supervision
• Fast-paced environment with emphasis on turnaround time and uptime
• May include after-hours or emergency call support