Customer Service Representative in Troy, Michigan at Refloor

Yes, we are building the fastest and most-trusted flooring company in America; and yes, our floors are fabulous; and yes, they do come with a lifetime guarantee -- but we know that the real superpower behind our success comes from the fact that we are a PEOPLE company first.

If you are looking for a company that supports you, where the team is the #1 asset, and everyone is empowered to expand their skill set and drive their careers... then come get in on the ground floor with the team that will floor America!

You don’t know me… but I know you.

You’re not the type to sit around waiting for the day to end.

You like being busy. You like winning. And you get frustrated when your effort doesn’t actually matter.

That won’t be a problem here.

We’re looking for someone who can handle high call volume, stay sharp under pressure, and consistently turn conversations into booked appointments.

This is not a “figure it out yourself” role.

You’ll follow a proven system, get real coaching, and know exactly how you’re performing every day.

What you’ll do:

• Handle inbound & outbound calls

• Identify customer needs

• Set qualified appointments with decision-makers

• Track activity and follow a structured process

This is for you if you:

• Are coachable and competitive

• Don’t get discouraged by rejection

• Want clear expectations and measurable results

Our Agents earn an average of $24-$26 per hour, with top performers routinely earning above $30/hr+, and we love weekly Spiffs/Contests to further enhance earning potential!

If you’re looking for an easy job—this isn’t it.

If you’re looking to perform, improve, and win—apply now, then come meet us!