Armed Security Officer in Chapel Hill, North Carolina at Signal Security

• Patrol assigned property on foot and/or by vehicle.
• Maintain a visible security presence to deter criminal activity.
• Control access to the property.
• Monitor surveillance systems and alarms.
• Complete detailed and accurate incident reports.
• Respond to emergencies and critical incidents.
• Coordinate with local law enforcement, EMS, and fire departments when necessary.
• Enforce client policies and company procedures.
• Conduct investigations as assigned.
• Maintain professional appearance and demeanor while on duty.
• Safely carry and properly secure issued or approved duty firearm.

• Must be 21 years of age or older.
• Possess or have the ability to obtain a valid North Carolina PPSB Armed Guard Registration.
• Meet all state and federal requirements for firearm possession and carry.
• Maintain a clean criminal and employment history consistent with company and PPSB standards.
• Successfully complete all pre-employment screening requirements.
• Successfully complete Signal of Central North Carolina's firearms qualification with a minimum score of 90% before any employment offer is extended.

• Maintain a valid NC PPSB Armed Guard Registration.
• Successfully re-qualify with every duty firearm twice each year with a minimum score of 90%.
• Complete required continuing education and mandatory company training.
• Maintain all required certifications.
• Comply with all company policies regarding professionalism, appearance, use of force, reporting, and patrol standards.
• Report any legal changes affecting armed status immediately.

• Prior military or law enforcement experience.
• Previous armed security experience.
• CPR/BLS Certification.
• Active Shooter Response training.
• De-escalation training.
• Less-Lethal (Taser or OC Spray) certification.

• Stand and walk for extended periods.
• Work overnight in various weather conditions.
• Lift up to 50 pounds.
• Respond quickly during emergencies.
• Wear required duty gear for the duration of the shift.

• $22.50 per hour
• Consistent full-time schedule
• Every other weekend off
• Paid firearms qualifications and ongoing professional training (where applicable)
• Opportunities for advancement within Signal of Central North Carolina
• Professional uniforms and equipment

• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Paid Time Off (PTO)
• Holiday Pay (where applicable)
• Employee Assistance Program (if offered)
• Opportunities for promotion and leadership development

• Sunday – Off
• Monday – Off
• Tuesday – Work
• Wednesday – Work
• Thursday – Off
• Friday – Off
• Saturday – Off

• Sunday – Work
• Monday – Work
• Tuesday – Off
• Wednesday – Off
• Thursday – Work
• Friday – Work
• Saturday – Work

Position Summary:

A Signal Armed Security Officer will conduct patrols, (foot and vehicle) for courtyards, offices, pools, and other high value areas to ensure all required access points are properly secured and to ensure protection of property and residents with a high degree of attentiveness to details and safety. Armed Security Officers play a vital role by actively observing their surroundings, positively engaging with customers, associates, and responding to emergency situations. All duties listed below are minimum requirements – additional duties listed in the site's Post Orders are requirements as well.

Soft Skills:

• Visioning: Understanding the big picture and requirements necessary to deliver services that reflect company values, goals, and purpose. Can you exhibit our core values, creating peace of mind for our clients?
• Strategic Planning: Effective engagement, communication, planning and execution of daily patrol responsibilities while meeting established deadlines. Can you effectively complete a route in the allotted time?
• Financial Acumen: Understanding company measurements while executing the necessary behaviors to drive performance. Can you manage your time on property which equates with meeting the company benchmark?
• Team Development: Communicate with Clients, team members and management effectively and in a timely manner, receiving and relaying feedback and executing follow up as needed. Can you work cohesively with a team, delivering on key objectives?
• Project Management: Complete understanding and execution of daily tasks and efficiently delivering services that meet the needs of the business. Can you complete your daily assigned tasks and communicate maintenance needs of company assets?

Responsibilities:

• Will conduct and deliver various mobile security services while operating company patrol vehicle that reflect the company's values, expectations, and consistent service in alignment with site specific instructions/post orders.
• Will write detailed and accurate reports utilizing company technology and web or app-based software during each shift that align with site instruction/post orders.
• The Ability to consistently arrive on time for shifts, clock in and out, meet time commitments, follow instruction, follow dress code and appearance standards and expectations
• Interacting with internal and external customers on site cultivating a customer service relationship striving to provide peace of mind.
• Consistently communicates with the Advanced Patrol Officer and or the Branch Patrol Supervisor to promptly report any customer or property related information and concerns.
• Will be assigned a vehicle that officer is responsible for during their shift to include fueling, washing, interior cleanliness, and inspecting.
• Responsible for the care of any Signal equipment assigned during shift including radios, access keys/cards, uniforms, and devices, etc.
• Manage daily activities while meeting key benchmarks and expectations set by the Branch Patrol Supervisor such as reporting standards and service quality.
• Consistently deescalate issues through communication in a professional and prompt manner.
• Communicate with the Branch Patrol Supervisor to receive and disseminate information through Branch Supervisor Daily Scrum, such as the client needs, route changes, and post order updates to ensure operational excellence and efficiency.

Requirements:

• 21 years of age or older
• High school diploma or GED
• Pass background check and drug test
• Must have valid driver's license and good driving record
• Must have reliable transportation
• Complete training modules within first month
• Excellent organization, oral, and written communication skills
• Demonstrate a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Must be able to move equipment weighing up to 20 pounds

Signal is an equal opportunity employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.